How-To Guides

Look up Initial Ferris Credentials
Resetting Your Passphrase for MyFSU
Passphrase Infographic
Setting up Multi-Factor Authentication via Authenticator app
Setting up Multi-Factor Authentication via text
Setting up Multi-Factor Authentication via phone call
Generating One-Time Passwords for Legacy Devices
Changing Type of Multi-Factor Authentication

Wireless FAQs
Network FAQs
Wireless Access - Setting Up
Connecting to FerrisWifi with a PC - Part 1
Connecting to FerrisWifi with a PC - Part 2
Connecting to FerrisWifi with a Mac
Connecting to FerrisWifi with an iPad or an iPhone
Connecting to FerrisWifi with an Android Device
Wireless For On-Campus Residents
Wireless Access for University Guests
Remediation Network
How to find a MAC Address
How to find an IP Address
How to map a shared (network) drive
Cable Modem Help
How To Disable Wireless-N Network Support

Clearing DNS Web Browser Cache
Adding Ferris State University to your Trusted Sites List
How to allow Pop-up Windows
Clearing the History and Cache in Internet Explorer 
Clearing the History and Cache in Microsoft Edge
Clearing the History and Cache in Google Chrome
Clearing the History and Cache in Mozilla Firefox
Clearing the Java Cache
Mozilla Firefox Installation Instructions [pdf]
Setting a Home Page in your Browser

Computer Power Management Program

Microsoft Windows

Creating Shortcuts
Determining your Windows Version
Running Windows Updates
Showing File Extensions
Taking a Screen Shot
Using Check Disk (ChkDisk)
Using Disk Cleanup
Securing Your Workstation
Active Directory Login (Windows 7) 
Active Directory Printers For Windows 7

 

Access the Content of the Asset Health Website

Microsoft Office

Converting MS Word to HTML [pdf]
Converting PowerPoint to HTML [pdf]
Digital Imaging for the Web (using MS Word drawing tools) [pdf]
What's new and improved in Office 2016
What's new in Excel 2016 for Windows
What's new in OneNote 2016 for Windows
What's new in Outlook 2016 for Windows
What's new in PowerPoint 2016 for Windows
What's new in Word 2016 for Windows
What's new in Access 2016
What's new in Project 2016
What's new in Visio 2016

For Staff

Downloading Office for Faculty/Staff/Students
Frequently Asked Questions about Faculty/Staff Free Microsoft Products
Microsoft Home Use Program FAQ
Office 365 Help

Xtender

• Xtender FAQ

Computer Storage Options
Defragmenting your Hard Drive
Walk-Up Services
Computer Equipment Resale
Computer Equipment Resale FAQs

Access student email on iOS and Android 

Apple

Create an Apple ID for iPhone/iPad
Add an Email Account on your iPhone/iPad
Should I use iTunes or iCloud to Back up my iPhone/iPad?
Back up and Restore your iPhone/iPad
Encrypt your iTunes Backup
How to Update Apps on your iPhone
How to Update iPhone Apps through iTunes
What does iCloud and iTunes backs up?
Buying Apps on Apple's App Store
iPads on Campus
Choosing an iPad
Data Files On Your iPad
Getting Connected to the Ferris Network on an iPhone/iPod
iPads For Learning
iPads For Teaching
More Info on iPad
iPad Warranties and Insurance

Android

How to Back Up your Android Phone
How to Update your Android Apps
How to Update your Android Phone
How to Encrypt your Android Phone

Windows

How to Back Up your Windows Phone
How to Restore a Backup to your Windows Phone

Using Classroom Technology
Pharmacy 101 A/V System User Guide
How to Access the Lynda.com Video Training Library
Classrooms with Tegrity Lecture Capture
Computer Labs

Emergency Text Alerts Sign Up - Employee
Emergency Text Alerts Sign Up - Student
Ferris Student Email FAQ
Gmail to Office 365 Migration for Student Email FAQ

These guides are provided courtesy of Microsoft.

Word
Excel
PowerPoint
Outlook
OneNote
OneDrive

How to Sanitize your Mobile Device
How to Sanitize your Keyboard
How to Sanitize your Mouse
How to Sanitize your Other Various Items