24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
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8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.
Here are three methods for Updating your Androids System.
1. Open the Settings menu on your device.
You can open this through the Settings app on your Home Screen or in your App Drawer, or by pressing your device's Menu button and selecting Settings.
It is recommended that you connect your phone to a wireless network when updating, as update files can be quite large and put a big dent in your mobile data.
2. Scroll down to "About..."
It may say "About phone" or "About device". This is usually located at the bottom of your Settings menu. Tap it to open it. Then tap "Software update".
If you don't have a "System updates" option, your phone or tablet does not support updating over the air. You will need to visit the support page for your phone and download any updates directly from the manufacturer. This is only an issue for older Android phones.
3. Scan for new updates.
Tap "Download updates" or "Check for system updates" Your phone will then scan to see if there are updates available.
Just because a new version of Android is out doesn't mean it will be available for your phone. It is up to the manufacturer and the carrier to make the update available for your device, and there is a good chance that the update will never be available, especially if your device is older.
4. Tap "Download" to begin downloading an available update.
Make sure that you are connected to a wireless network, as these updates can be quite large.
5. Tap "Install" or "Install now" to begin the installation after the download is complete.
If you accidentally closed out of the download confirmation, you can start the installation by returning the the Update tool in the About Phone section.
1. Open the Phone app.
You can force your phone check for available updates using dialer. Some people report success using this method to get updates before their device normally would.
This method will not create an update if there is not one available.
2. Dial .*#*#2432546#*#*.
Your phone will automatically check for updates as soon as you dial the last *.
3. Look for the "checking succeeded" message.
This will appear in your Notifications bar. This indicates that the connection was successful, but does not mean that an update is necessarily available.
4. Download your update (if available).
If an update is available, a message will appear on your screen with instructions on beginning the download.
1. Install the Samsung Kies software on your computer.
This program allows you to interface with your Samsung device, and allows you to update the firmware through your computer.
The Samsung Kies software may have come on a disc packaged with your phone, or it can be downloaded for free from the Samsung website.
2. Connect your Samsung phone to your computer using a USB cable.
3. Select "Samsung Kies" from the list of connection options on your Samsung phone.
Your computer may automatically install some drivers when you connect your phone for the first time.
4. Launch Kies on your computer. Your Samsung phone should be detected automatically.
5. Click the Firmware upgrade button in the Basic Information tab.
This button will not be here if there is no firmware update available.
6. Follow the prompts to install the update.
Your device will be backed up automatically in case something goes wrong during the update process.
24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.