In the case of very slow network performance, or the inability to load the registration
or authentication page, it may be necessary that you disable Wireless-N networking
support on your computer.
The following procedure assumes that a Wireless-N network adapter is installed in
- Right-click the Start button in the lower-left of your desktop and click Control Panel.
- In the Control Panel window, click Hardware and Sound.
- In the Hardware and Sound window, click Device Manager under Devices and Printers.
Note: If prompted for an administrator password, type in the appropriate password or consult
a supervisor that will know the password.
- In the Device Manager window, click the small grey arrow next to Network Adapters.
- Click on the appropriate wireless adapter, and then, in the menu bar, click the Action tab.
- Within the Action menu, click Properties.
- Within the Properties window, click the Advanced tab.
- In the Property: menu, select the option that is named 802.11n (or something very similar)
- Once the correct Property is selected, in the Value: dropdown menu, click Disable.
- Click OK.
- Exit out of the remaining windows.