How To Disable Wireless-N Network Support

In the case of very slow network performance, or the inability to load the registration or authentication page, it may be necessary that you disable Wireless-N networking support on your computer.

The following procedure assumes that a Wireless-N network adapter is installed in the computer:

  1. Right-click the Start button in the lower-left of your desktop and click Control Panel.
    How To Disable Wireless-N Network Support
  2. In the Control Panel window, click Hardware and Sound.
    How To Disable Wireless-N Network Support
  3. In the Hardware and Sound window, click Device Manager under Devices and Printers.
    How To Disable Wireless-N Network Support
    Note: If prompted for an administrator password, type in the appropriate password or consult a supervisor that will know the password.

  4. In the Device Manager window, click the small grey arrow next to Network Adapters.
    How To Disable Wireless-N Network Support
  5. Click on the appropriate wireless adapter, and then, in the menu bar, click the Action tab.
  6. Within the Action menu, click Properties.
    How To Disable Wireless-N Network Support
  7. Within the Properties window, click the Advanced tab.
  8. In the Property: menu, select the option that is named 802.11n (or something very similar)
  9. Once the correct Property is selected, in the Value: dropdown menu, click Disable.
    How To Disable Wireless-N Network Support
  10. Click OK.
  11. Exit out of the remaining windows.