How To Disable Wireless-N Network Support

In the case of very slow network performance, or the inability to load the registration or authentication page, it may be necessary that you disable Wireless-N networking support on your computer.

The following procedure assumes that a Wireless-N network adapter is installed in the computer:

1. Right-click the Start button in the lower-left of your desktop and click Control Panel.
   
2. In the Control Panel window, click Hardware and Sound.
   
3. In the Hardware and Sound window, click Device Manager under Devices and Printers.
   
   Note: If prompted for an administrator password, type in the appropriate password or consult a supervisor that will know the password.
   
   
4. In the Device Manager window, click the small grey arrow next to Network Adapters.
   
5. Click on the appropriate wireless adapter, and then, in the menu bar, click the Action tab.
6. Within the Action menu, click Properties.
   
7. Within the Properties window, click the Advanced tab.
8. In the Property: menu, select the option that is named 802.11n (or something very similar)
9. Once the correct Property is selected, in the Value: dropdown menu, click Disable.
   
10. Click OK.
11. Exit out of the remaining windows.