When I click on a document, it doesn't download to my computer.
The most likely reason for this to occur is that you do not have download prompts
enabled on your web browser.
1. Open Internet Explorer.
2. Click Tools. (Figure 1)
3. Select Internet Options. (Figure 1)
Figure 1:

4. Choose the Security tab. (Figure 2)
5. Click Custom Level button. (Figure 2)
Figure 2:

6. Scroll down to the Downloads section. (Figure 3)
7. Click the bubble to enable Automatic prompting for file downloads. (Figure 3)
Figure 3:

Also on this page is the Automatic prompting for ActiveX controls under the ActiveX
controls and plug-ins. This will help you in accessing Xtender and trying to download
the ActiveX controls. (Figure 4)
Figure 4:
