24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.
You need an Ethernet cable or simply a wireless connection. You may purchase an Ethernet cable or wireless adapter from the IT Solution Center in the David L. Eisler Center or at one of the local computer stores.
Ferris’s network supports 802.11 b/g/a/n wireless. For more information, go to the Information Technology Standards page.
Each student who resides in University Housing is assessed a per semester connectivity fee which is incorporated into the cost of room and board. This allows for all residents to use the network through a connection in their room, computer labs in the halls, and the West Campus Community Center. Students wishing to connect their personal computers to the network are required to have an Ethernet port/jack or a wireless connection on their computers.
You need either an Ethernet Connection or wireless connection on your Mac and the ability to connect via TCP/IP.
Space is very limited in the residence halls for two separate computer systems, and outlets for plugging in equipment are also a consideration. However, two computers can connect to the network by use of a multi-port switch that is then plugged into the wall jack or by using a wireless access point. Then the two computers can be plugged into the switch or connected via Ethernet or wireless to the access point. The Ethernet cable, wireless adapters, multi-port switches, or wireless/wired access points can be purchased from the IT Solution Center or any local computer store.
Please login to change your passphrase: Passphrase Change
If the Internet is giving you problems, it may be a result of any one of the following factors:
If you have any further questions, please call the IT Solution Center at x4822 for assistance.
24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.