ID and Passphrase Help

Are you new to Ferris, or have not set up your alternative email for passphrase resets? Please follow the step-by-step instructions below.

Note: If you have already set up your alternative email address in the passphrase management tool, you may skip to Step 3. 

Password Requirements:

  • 8 or more characters
  • Uppercase and lowercase letters
  • At least 1 number or special character 
  • Employees must reset their password every 120 days.
  • Click here to look up your Ferris username.

  • You must set up an alternative email address before you will be able to reset your passphrase using the FSU Passphrase Management Tool.

    Details are outlined in the screenshots below.

    Click here to set up your Alternative Email Account.

    (Images Below)


  • To complete the set up process, click here to Change your Passphrase. You must have an alternative email set before you attempt to change your passphrase.

    (Images Below)

    When you click Next, you will get a security code sent to your alternative email address.

    After you enter the security code, enter (and confirm) the passphrase you want to change to.


Still need help? Contact the IT Solution Center via the options at the left.