Information Technology Services
805 Campus Drive
UCB 108
Big Rapids, MI 49307
IT Solution Center
Phone: (231) 591-4822
Toll Free: (877) 779-4822
Need to know your initial Ferris credentials? Click here.
For Students/Alumni
Students and Alumni click here if you are a student or alumni that needs to add an account verification method, reset/change your password, or unlock your account.
For Faculty/Staff
Faculty and Staff click here if you are a professor or employee that needs to add an account verification method, reset/change your password, or unlock your account.
Minimum Password Requirements:
- Minimum password length: 8
- Number of passwords remembered (Password History): 10
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- Any Unicode character that is categorized as an alphabetic character but is not uppercase
or lowercase. This includes Unicode characters from Asian languages.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: 120 days
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 8
- Number of passwords remembered (Password History): 10
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- Any Unicode character that is categorized as an alphabetic character but is not uppercase
or lowercase. This includes Unicode characters from Asian languages.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 8
- Number of passwords remembered (Password History): 10
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- Any Unicode character that is categorized as an alphabetic character but is not uppercase
or lowercase. This includes Unicode characters from Asian languages.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 8
- Number of passwords remembered (Password History): 24
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- Any Unicode character that is categorized as an alphabetic character but is not uppercase
or lowercase. This includes Unicode characters from Asian languages.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 8
- Number of passwords remembered (Password History): 24
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- Any Unicode character that is categorized as an alphabetic character but is not uppercase
or lowercase. This includes Unicode characters from Asian languages.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
Recommended Password Requirements:
- Minimum password length: 12
- Number of passwords remembered (Password History): 10
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: 120 days
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 12
- Number of passwords remembered (Password History): 10
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 12
- Number of passwords remembered (Password History): 10
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 12
- Number of passwords remembered (Password History): 24
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
- Minimum password length: 12
- Number of passwords remembered (Password History): 24
- Password must contains characters from three of the following categories:
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Lowercase letters of European languages (a through z, sharp-s, with diacritic marks,
Greek and Cyrillic characters)
- Base 10 digits (0 through 9)
- Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/)
Currency symbols such as the Euro or British Pound are not counted as special characters
for this policy setting.
- *Password CANNOT include part of your name.
- Uppercase letters of European languages (A through Z, with diacritic marks, Greek
and Cyrillic characters)
- Minimum password age: Unlimited (Passwords do not expire)
- Password lockout setting:
- Number of attempts allowed before account is locked: 5 failed attempts
- Account will be locked out for a period of: 15 mins
Email
Self-Service Portal
Phone: 231.591.4822
Toll Free: 877.779.4822
Phone Support is Available 24/7
Walk-up Support is Available 8am - 5pm
@ UCB - 108
IT Core Service Support is Available 8am - 5pm