24/7 Phone Support
Toll Free: (877) 779-4822
8 a.m. - 4:30 p.m.
IT Core Service Support
8 a.m. - 5 p.m.
If you forgot your password, open the Password Assistance Tool to change your password to access your Ferris resources.
Video: How to Reset Your Password
Note: This will not work if your account was compromised, and IT Services reset your account. Please call the IT Solution Center at 231.591.4822 for assistance if this does not work.
Video: How to Unlock Your Account
If you are unable to reset or unlock your account password/passphrase you will need to call us to give you a temporary password. 591.4822