ID and Passphrase Help

Are you new to Ferris, or have not set up your alternative email for passphrase resets? Please follow the step-by-step instructions below.

Note: If you have already set up your alternative email address in the passphrase management tool, you may skip to Step 3. 

Password Requirements:

    • Minimum password length: 8
    • Number of passwords remembered (Password History): 10
    • Password must contains characters from three of the following categories:
      • Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
      • Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
      • Base 10 digits (0 through 9)
      • Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound are not counted as special characters for this policy setting.
      • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

    • Minimum password age: 120 days
    • Password lockout setting:
      • Number of attempts allowed before account is locked: 5 failed attempts
      • Account will be locked out for a period of: 15mins
    • Minimum password length: 8
    • Number of passwords remembered (Password History): 10
    • Password must contains characters from three of the following categories:
      • Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
      • Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
      • Base 10 digits (0 through 9)
      • Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound are not counted as special characters for this policy setting.
      • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

    • Minimum password age: Unlimited (Passwords do not expire)
    • Password lockout setting:
      • Number of attempts allowed before account is locked: 5 failed attempts
      • Account will be locked out for a period of: 15mins
    • Minimum password length: 8
    • Number of passwords remembered (Password History): 10
    • Password must contains characters from three of the following categories:
      • Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
      • Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
      • Base 10 digits (0 through 9)
      • Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound are not counted as special characters for this policy setting.
      • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

    • Minimum password age: Unlimited (Passwords do not expire)
    • Password lockout setting:
      • Number of attempts allowed before account is locked: 5 failed attempts
      • Account will be locked out for a period of: 15mins
    • Minimum password length: 8
    • Number of passwords remembered (Password History): 24
    • Password must contains characters from three of the following categories:
      • Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
      • Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
      • Base 10 digits (0 through 9)
      • Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound are not counted as special characters for this policy setting.
      • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

    • Minimum password age: Unlimited (Passwords do not expire)
    • Password lockout setting:
      • Number of attempts allowed before account is locked: 5 failed attempts
      • Account will be locked out for a period of: 15mins
    • Minimum password length: 8
    • Number of passwords remembered (Password History): 24
    • Password must contains characters from three of the following categories:
      • Uppercase letters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
      • Lowercase letters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
      • Base 10 digits (0 through 9)
      • Non-alphanumeric characters (special characters): ([email protected]#$%^&*_-+=`|\(){}[]:;"'<>,.?/) Currency symbols such as the Euro or British Pound are not counted as special characters for this policy setting.
      • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.

    • Minimum password age: Unlimited (Passwords do not expire)
    • Password lockout setting:
      • Number of attempts allowed before account is locked: 5 failed attempts
      • Account will be locked out for a period of: 15mins

Steps to Reset Password:


Still need help? Contact the IT Solution Center via the options at the left.