24/7 Phone Support
Toll Free: (877) 779-4822
8 a.m. - 4:30 p.m.
IT Core Service Support
8 a.m. - 5 p.m.
Ferris has a diverse group of technology-related committees set up to address different technology needs. Below is a list of those groups and their purpose.
The principal role of the Technical Review Team (TRT) is caretaker of Ferris State University's enterprise application systems*. Primarily upon direction from the university constituency, this team will:
The task force’s overarching goal is to plan strategically for e-learning at Ferris State University. Included in this goal is the expectation that the University’s e-learning efforts will increase in number and improve in quality. The primary thrust of the group’s attention will be in these four areas:
Is responsible for recommending, implementing and using IT tools to send messages to the campus community in a emergency/crisis situation.
The primary mission of the Learning Technologies Advisory Board is to work hand in hand with the Faculty Center for Teaching and Learning, Information Technology Services Division, and faculty, to support their growth in the use of current and emerging learning technologies.
The FACT will work together to coordinate and prioritize technical and functional work relating to integrated software applications of the University. These applications will include the Banner system and other integrated systems that require university technical resources.
Sets recommendations and standards related to the personal computing devices and classroom technology used on campus. Minutes of the group can be accessed here.
Puts specific goals and initiatives of the University into practice to enhance our students' educational experience, insure a welcoming community, sustain the financial position of the institution, provide quality learning and living facilities, enrich collaboration, and foster innovation.
The IT Governance Committee was formed to review new software application requests in order to reduce the overall number of software packages that are outdated or redundant which are currently being supported by the ITS department.