24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.
The Office of the Chief Information Officer supports the administration of all Information Technology Services departments and services.
The functions that are part of this office include:
The Ferris State University Information Technology Services (ITS) department is committed to delivering responsive and innovative IT solutions to faculty, staff, and students. We are committed to supporting the University’s mission by aligning technology and customer service to provide a student-focused environment that is consistent across all Ferris State University locations. Through our partnerships across the University we are engaged with our college, business, and administrative department leaders to ensure technology services meet and exceed expectations.
Throughout the ITS department web pages you’ll find information on how to contact ITS for service or helpful tips that support self-service. Please let us know if we’re doing a good job or if you have an idea that would help us improve the support we provide to our University community.
Charles Weaver
Chief Information Officer
Information Technology Services