24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.
AiM -- Facilities Management work order system. Facility Management System.
AiM reporting -- Reporting tool for AiM
Application Manager (AppWorx) -- Sets up jobs to run for application maintenance
Asset Health -- Web site for the Wellness program for employees
Atomic Learning -- Web based how-to technology training and computer literacy basics to pedagogical workshops and learning methodologies.
Banner -- Banner by Ellucian is the most widely used higher education ERP (Enterprise Resource Planning) in the world, providing easy access, essential features, and speedy workflows for students, faculty, and staff alike.
Banner BEP/BIEL -- Provides Integration services from Banner to FerrisConnect, and potential for other systems in the future.
Banner Employee SSB -- Self Service Banner for Employees
Banner Faculty SSB -- Self Service Banner for Faculty
Banner Finance -- Banner Finance is a sophisticated solution that improves security, efficiency, transparency, reliability, and compliance—all of which add up to better decision-making and governance across the institution.
Banner Financial Aid -- Banner Financial Aid helps your institution handle financial aid processes efficiently, quickly, and equitably, regardless of the source or type of aid.
Banner General -- The core of the Banner product
Banner HR -- Banner Human Resources is a comprehensive human resources, payroll, and position control solution that helps institutions support every aspect of the employee lifecycle.
Banner Student -- From admissions, registration, and curriculum management to advising and assessment, Banner Student can help you deliver the kinds of experiences that keep your students engaged and on track for success.
Banner Student SSB -- Self Service Banner for Students
Blackboard Transact -- For controlling building and door access
Cherwell Service Management -- Cherwell Service Management (CSM) 5.0 delivers IT service management (ITSM), business and workforce enablement.
Coldfusion -- Adobe ColdFusion application server offers you a single platform to rapidly build and deploy web and mobile applications.
Concur -- Financial transaction tracking software for Purchasing and Travel.
Eaglesoft -- Dental Clinics practice management software
Eyecare -- Clinic software used at MCO
Blackboard -- Blackboard Course Management System
FormFusion -- Form enhancement and distribution
Gmail -- Student email solution
Innotas -- Web based project management software used by ITS
Intellecheck -- Payment processing
Judicial Action -- Student conduct software
Kronos -- Time keeping system
MapWorks -- Student success software
MAPS -- Server that all Evisions web application are installed
Medicat -- HER and client portal to Birkam
Millennium -- Web-based fundraising software
Degreeworks -- Web-based checklist program for students and advisors
Luminis -- Ferris Portal for Employees and Students
Adirondack -- Housing and DIning software for management of facilities
OrgSync -- Used by RSO's to communicate with members
PeopleAdmin -- Talent Management software used in HR
Rave -- Alerts via text messages or email
ReportCaster -- Delivery method of WebFocus reports
T2 Systems -- Public Safety's parking permit and ticketing management system
Time Off Manager -- Employees request time-off for approval
Ebill -- Touchnet payment system used by students
TracDat -- Nuventive TracDat planning and outcomes assessment software provides a flexible framework that helps institutions organize, align, document, report, and take effective actions for improvement.
WebFOCUS -- Reporting tool that provides one flexible, scalable, and easy to use business intelligence and analytics platform that offers the right information delivery approach. Mostly for Banner reports generation.
Workflow -- Efficiency often begins with automation. Banner® Workflow is open, flexible workflow management software that automates, simplifies, and directs the flow of information across your entire institution.