24/7 Phone Support
Toll Free: (877) 779-4822
8 a.m. - 4:30 p.m.
IT Core Service Support
8 a.m. - 5 p.m.
The Banner system is our record keeping system for financial, student, and human resources information. The system needs to be taken offline at month's end, in accordance with standard financial practices, to reconcile files and prepare for the next month. This outage is usually on the evening of the last business day of the month. However, if the last day of the month is on a Saturday or Sunday, the month end processing outage will be on Friday night.
When Banner is offline, Student Services such as registration, looking up course schedules and unofficial transcripts are not accessible. Employee Services, such as looking at pay stubs and benefits would also be unavailable. Faculty will not be able to submit grades or grade changes, look up student information, or view their teaching schedule.
Note: This is in addition to our scheduled maintenance nights.
We apologize for any inconvenience this causes you.