Setting up MFA for Office 365 via Authenticator App

Multi Factor Authentication (MFA) is a security feature that requires more than one method of authentication to verify a user’s identity. MFA is important to setup since it will stop any hackers from logging into you accounts even if they obtain or guess your passwords.

  1. Open a browser on your computer and go to office.ferris.edu. Sign in to your Office 365 for business account.
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  2. You should see a window on your computer that looks like this. Click Next.
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  3. From the drop-down menu, select Mobile App.
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  4. Change the Radio button under Method to Receive notifications for verification.
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  5. You now should see a window that looks like this.
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  6. **On your phone** go to the App Store (iOS) or Play Store (Android) and search for & download Microsoft Authenticator.
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  7. Open the authenticator app and click on the + button in top right-hand corner.
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  8. Click on Work or school account.
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  9. Your phone should prompt you to allow authenticator app to use your camera. Click Allow.
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  10. Point the camera at the QR code on your screen. The app should auto detect and enroll your account.
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  11. Go back to your screen and click Next.
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  12. Wait for the checking activation status message.
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  13. Once you see this page and the message “please respond to the notification on your device”. Check your phone for a new notification of the authenticator app.
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  14. Click on the notification.
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  15. Unlock your phone and click Approve.
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  16. Enter your phone number.
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  17. Click on Next. (This password is used for legacy applications that don’t support MFA, refer to our MFA support apps guide if that is required)
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