Technology Support Services

The FLITE library provides multimedia labs. FLITE also provides technology assistance at the Oval information Desk for technology located in FLITE. For more information on multimedia labs and other computer labs on campus, visit the Computer Labs and Locations page.

FLITE library subscribes to a large collection of academic e-journals published and distributed by Springer, a publisher of scientific, technical, and medical content. Electronic editions of most Springer books published from 2004-2008 can be found in FLITE's Online catalog. FLITE also publishes an online catalog that allows anyone to view their book and media collections, as well as see where in FLITE the item is located and if it is available for check-out.

Online and Off-campus accessibility - A Ferris computing ID and password is the ticket to access off-campus. This may be found either on Ferris' website or the Ferris360 Library tool. For your listed items, the following may be a bit challenging:

Special collections - Resources in University Archives are not digitized.

Course reserves - An electronic reserve system is available. If the professor uses this feature, he/she will provide the password to students in the class. Some items are on the shelf for check-out on a limited basis.

Streaming media - Generally, the professor provides this. FLITE has a DVD collection, and users may check them out.

Anything that we do not have, we will be happy to work with user to obtain through MeLCat, the statewide system for Interlibrary Loan.

To find out more about FLITE, go to https://ferris.edu/library/.

The Disabilities Services Office has technology available to aid students with disabilities.

 In Addition, there is also a text based version of the Ferris.edu website available to those with disabilities at https://transcoder.usablenet.com/tt/www.ferris.edu/homepage.htm?un_jtt_redirect.

It's possible, for example, for library users to e-mail full-text journal articles or online book chapters to their accounts. This is a self-service feature available through most subscription database sites. There is no separate charge. It's a service available to all currently enrolled Ferris students or employed faculty/staff.

See FLITE's Research Assistance website. Note: Concerning e-mail reference, we respond as soon as we can follow receipt of message, and give the person a time estimate if the question requires in-depth research. Otherwise, we answer or refer on the spot. Weekends and breaks may take longer.

Students will also find reference/research librarians in Blackboard, if the course professor has invited them.

Class Help pages are another possibility. For these pages, librarians partner with course professors to develop these pages for a specific course.

Research Consultations will be another service offered this fall. In this opportunity, the reference/research librarian will work with a student or small group of students on an appointment basis. When the appointment is made, the requester will complete a brief form in which they state what they are researching and what sources they have already consulted. This information will enable the librarian to prepare, which should give the requester a better strategy for identifying desired information sources. The consultations will be confidential.

For detailed research, e-mail reference or Research Consultations may be better than either chat or phone. We, however, are happy to work with users any way they prefer.

Online and Off-campus accessibility - A Ferris computing ID and password is the ticket to access off-campus. We may be found either on Ferris's website or the Ferris360 Library tool.