24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.
Ferris requires that you have Fortinet Persistant Agent and one of these antivirus programs installed on your computer to access the FerrisWiFi network.
Information Technology Services (ITS) supports macOS & Windows operating systems,
as well as Internet Explorer 11, Edge, Firefox, Chrome and Safari web browsers.
The IT Solution Center is the first point of contact for computer support for Ferris State University faculty, staff, and students. The IT Solution Center is responsible for increasing the efficiency and productivity of the FSU community by providing a single point of contact for the rapid resolution of information technology issues. You can contact the IT Solution Center at (231) 591-4822 or by chat.
Ferris does have a PC Replacement Plan. This project was created to replace university machines that do not meet minimum PC requirements. This replacement is done each summer.
The IT Solution Center is the first point of contact for computer support for Ferris State University faculty, staff, and students. The IT Solution Center is responsible for increasing the efficiency and productivity of the FSU community by providing a single point of contact for the rapid resolution of information technology issues. You can contact the The IT Solution Center at (231) 591-4822 or by chat or remote assistance.
The IT Solution Center will be conducting Tech Help event during he first three days for fall semester. Tech Help is the process in which the IT Solution Center technicians perform all of the necessary tasks of connecting your computer to the Ferris State University network and assisting with Canvas course issues.