Office Of Scholarships & Financial Aid
1201 S. State Street,
CSS 101,
Big Rapids, MI 49307
Information for Borrowers
As a borrower you may have been assigned more than one servicer for your Direct Loans; if more than one servicer is identified on your record through NSLDS then you must make payment arrangements with each individual servicer. Failing to make payment arrangements with each of your loan servicers could result in one or more of your loans going into default.
If you have multiple servicers, consolidation may benefit you. If you choose to consolidate all of your loans, your loans will be assigned to one servicer, thus eliminating the need to make multiple monthly payments.
Primary Ferris Direct Loan Servicers
| Servicer | Phone Number |
|---|---|
| FEDLOAN | (800) 699-2908 |
| NAVIENT | (800) 722-1300 |
| GREAT LAKES | (800) 236-4300 |
| NELNET | (888) 486-4722 |
Perkins Loan Servicer
| Servicer | Phone Number |
|---|---|
| University Accounting Service | (844) 870-8701 |
Other Direct Loan Servicers
| Servicer | Phone Number |
|---|---|
| Cornerstone Education Loan Services | (800) 663-1662 |
| HESC/Edfinancial Services | (855) 337-6884 |
| Granite State Management and Resources | (888) 556-0022 |
| MOHELA | (888) 866-4352 |
| OSLA | (866) 264-9762 |
|
VSAC Federal Loans
|
Effective August 2016, all VSAC Loans have been transferred to Nelnet. VSAC borrowers should contact Nelnet for account information. |
For additional information you may also visit the Federal Student Aid site by clicking here.
Debt Management and Collections - Default Resolution Group
1-800-621-3115 (TTY: 1-877-825-9923)
