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Timme Center For Student Services (CSS)


Contact Student Services:

E-mail: [email protected]
Phone: (231) 591-3972
Fax: (231) 591-2019
1201 S. State St., CSS 101L
Big Rapids, MI 49307

Monday through Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 4:30 PM
Hours are subject to change near semester breaks and holidays.

Services for Students at our "One Stop" Location

The Timme Center for Student Services provides information to students and the campus community in the following areas:


  • Process cash, check, and money order payments to student or campus business accounts.
  • Process payments for competency examinations.
  • Provide advances to students in good financial standing.
  • Provide refunds for refundable fees.
  • Process payments for testing office.
  • Sell postage stamps.
  • Process enrollment deposits for Optometry and Pharmacy Departments.

Account Information: 

  • Provide cost information for tuition, room, and board.
  • Provide verbal and/or written explanation of charges and payments on student accounts.
  • Provide account information regarding past due bills.
  • Assist in payment plan arrangements to students.
  • Answer questions regarding E-bill and Ferris360.

Financial Aid Information:

  • Provide assistance with signing of promissory notes, loan counseling and accepting of awards.
  • Provide information on financial aid packaging and aid eligibility.
  • Provide information on scholarships, grants, TIP, work study, and loans.
  • Provide information on student cost of attendance budgets.
  • Assist with completing application for Federal Financial Aid online.
  • Provide information regarding student financial aid probation and suspension.
  • Assist with aid verification worksheets and various financial aid forms.
  • Provide information on alternative financial aid loans.
  • Assist students with job postings and explanation of work study.

Registration Information:

  • Provide assistance with address changes.
  • Provide information on registration policies, procedures, and deadlines.
  • Process enrollment and degree verification.
  • Provide information for student guest applications.
  • Provide official transcripts.
  • Provide information regarding course listings, course openings, and seating availability.
  • Provide information about total withdrawals and dropping partial class schedules.
  • Provide registration dates, deadlines, and advisor information.


Campus Phone Numbers
Admissions (231) 591-2000
Student Financial Services (231) 591-3972
Financial Aid (231) 591-2000
Housing (231) 591-3745
Registrar's Office (231) 591-2000
Directory Information (231) 591-2000
Parking Permits (231) 591-2648
MyBulldog Service Center (231) 591-2648