Student Financial Services - Frequently Asked Questions (FAQ)

FSU provides the billing statements electronically via Ferris360 to students and their authorized users. The first electronic billing notification is sent about a month before the semester begins to the FSU student email address and to the authorized user email address on file. Any subsequent billing statements throughout the semester are sent electronically monthly. Students, remember to set up authorized user access in E-bill for those that would need access to your billing statement. This authorized user access would allow others to receive monthly emails regarding your consolidated student tuition bill, see the detailed statement, and pay online using a checking or savings account or credit card. The consolidated student bill can include charges such as tuition, room and board, books, parking permits, phone service, software charges, health center charges, and library fines.

Students can pay the full balance of the charges that are due or they can choose a payment plan. There is a one-time per semester $30 payment plan charge. For more detailed information on payment options including due dates, visit the Student Account Payment Options page.

Yes, you will not be charged the $30 payment plan fee. Your semester bill must be paid in full before the beginning of classes.

You may incur late fees if the balance is not paid by the due date and a registration hold may be placed on your account. However, arrangements may be made on a case-by-case basis for prior balances by contacting our office.

Any bill can be paid online via E-bill. You may use your checking or savings account or credit card (MasterCard, Discover, Visa, or American Express). The payments will be credited to the account immediately. Students, once logged into Ferris360, search E-Bill. Authorized users can make payment at ebill.ferris.edu and log in with the information sent to you when access was granted to the account.

For a refund to be processed to zero out an account balance, it must be placed as a charge on the student account. This charge creates the refund, whether direct deposit or a check.

You may mail a check or money order with your student ID number in the memo line to our Student Financial Services for processing. The address is Ferris State University, Student Financial Services, 1201 S. State St., CSS101PA, Big Rapids, MI 49307. You can also pay online via E-bill by debiting your checking or savings account or by using a credit card (MasterCard, Discover, Visa, or American Express). Students, once logged into Ferris360, search E-Bill. Authorized users can make payment at ebill.ferris.edu and log in with the information sent to you when access was granted to the account. Payments by cash, check, or money order can be made in person at the Timme Center for Student Services or Kendall Student Services offices.

Yes, a 2% late fee is assessed 3 times per semester for past due balances.

Yearly expenses can be calculated by adding the following types of charges: tuition, room and board, books, supplies, and miscellaneous expenses. For more information, visit the tuition rates page and housing rates page.

Click here for instructions on submitting your ID Card documents

Student Services at the Big Rapids campus will extend a $50 cash loan to students providing they do not have a “current balance” due. A student must present a valid Bulldog student ID card in order to receive the cash advance. Students may receive 3 cash advances a semester, but no more than once every thirty days and the previous cash advance has been paid.

There are no ATMs on campus, however, the Walgreens Pharmacy and the Rite-Aid Pharmacy across the street from our Main Campus each have an accessible ATM.

Students may change their meal plan the first two weeks of the semester at the Timme Center for Student Services with their Bulldog student ID card. Your charges will be adjusted accordingly by Dining Services.

Students, log into your Ferris360 account and search E-Bill. Authorized users can make payment at ebill.ferris.edu and log in with the information sent to you when access was granted to the account.

Students are sent an E-bill notification to their Ferris State student email. Authorized users receive an email notification to their personal email account used for the authorized user account.

Search E-bill in Ferris360. Then, students would click on the "Authorized Users" tab. Click on the "Add Authorized User" button and complete the process. An email is sent immediately to the authorized user with their ID, password, and website login information.

When completing the steps to submit a payment, E-bill will allow you to enter the amount you wish to pay. Confirm the appropriate amount in the final step when submitting the payment.

You can save a electronic check payment method for future use. This would be saving your bank account and routing number information. Unfortunately the PayPath site does not allow credit card payment information to be saved for future use at this time.

The term that shows on the screen is only the payment processing term used in-house. If your enrollment will not begin the semester shown, it is not a problem. The deposit will be held for the proper term of enrollment.

Due to increasing costs to process credit card transactions, FSU has contracted with a third-party company, Touchnet PayPath, to provide credit card processing services for consolidated student accounts. By contracting with PayPath, FSU can receive the full amount of the payment and is no longer responsible for the processing fees. The fee is being charged by the third-party processor, not FSU. This will provide nearly $500,000 in annual savings for the University. For more information on the service fee, visit the service fee page.