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Emergency Resources

If you or a friend are struggling with suicide, the Personal Counseling Center is here to help, please reach out to us.  If after hours, please contact one of the below resources. 

  • Personal Counseling Center: (231) 591-5968 Hours Monday-Friday 8am-12pm and 1pm-5pm
  • Listening Ear: (989) 772-2918 Hours 2pm-2am
  • National Suicide Prevention Line: (800) 273-TALK (8255)
  • National Sexual Assault Hotline: (800) 656-HOPE (4673)
  • Community Mental Health: (231) 796-8525 Hours Monday-Friday 8am-5pm and by appointment
  • Emergency Dispatch: 911
  • Crisis Text Line: Text START to 741-741
  • Ferris DPS: (231) 591-5000 (non-emergency)
  • Spectrum Health Big Rapids Emergency Department (231) 796-8691
  • Pine Rest Psychiatric Urgent Care Center: (616) 455-9200 Hours Monday-Friday 10am-8pm, Saturday & Sunday 10am-2pm 

National 24-Hour Hotlines:

  •  988 National Suicide Prevention Lifeline:  1.800.273.8255
    • All calls: main number
    • Military Veterans: press 1
    • Spanish speaking: press 2
  • The Trevor Lifeline: 1.866.488.7386 
    • Trevor provides suicide prevention and crisis intervention to LGBTQ young people ages 13-24. TrevorChat is available 7 days a week 2:00 pm-8:00 pm CST. 
    • TrevorText is available Fridays 3:00 pm-7:00 pm CST. Text the word “Trevor” to 1.202.304.1200.
  • Veterans Crisis Line: 1.800.273.8255 and Press 1 
    • The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring, Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Access chat HERE.
    • You may also send a text to 838255.
  • Vets4Warriors is for anyone currently serving in the military, veterans, and their families/caregivers. It is a confidential and anonymous hotline available 24/7 to receive personalized peer support by a veteran. Call 855.838.8255. 
  • The Boys Town National Hotline is an anonymous, free 24-hour helpline intended for pre-teens, teens, and young adults. If you are having thoughts of harming yourself or you are being abused, please call 1.800.448.3000. Counselors are ready for your call 24/7. 
  • SAMHSA’s National Helpline: also known as the Treatment Referral Routing Service, this Helpline provides 24-hour free and confidential treatment referral and information about mental and/or substance use disorders, prevention, and recovery in English and Spanish. Call 1.800.662.HELP (4357). 
  • The Rape, Abuse, Incest National Network (RAINN) is a free, confidential, and secure crisis hotline available 24/7 for victims of sexual assault or violence as well as their families and friends. Call 1.800-656.HOPE (4673). 

 Online Chat Options

  • Lifeline Crisis Chat go to and click on “Chat Now”  
    Available through the National Suicide Prevention Lifeline, the chat is available 24 hours a day, 7 days a week within the United States and territories. 
  • TrevorChat go to
    Free, confidential, and secure online chat provides live help by trained volunteers. Available 24/7/365. Designed to be used with a computer. If you prefer a smartphone, call or use Trevor Text. 
  • National Sexual Assault Online Hotline go to
    Chat online with a trained staff member who can provide confidential crisis support. 
  • Vets4Warriors go to and click on Chat at the bottom of the page. For anyone currently serving in the military, veterans, and their families/caregivers. It is confidential, anonymous, and available 24/7 to receive personalized peer support by a veteran. 

Text Support

  • Text START to 741-741 from anywhere in the USA, anytime, about any type of crisis. The Crisis Text Line serves anyone, providing access to free, 24/7 support and information via texting. A live, trained crisis counseling volunteer receives the text and responds quickly. 
  • Trevor Text: text START to 678678 anytime 24/7. Crisis intervention and suicide prevention lifeline for lesbian, gay, bisexual, transgender, and questioning youth. 
  • The Steve Fund – geared towards students of color who wish to connect with a culturally trained crisis counselor- Text Steve to 741741.

Additional Resources

  • The JED Foundation has expert information and resources to help teens and young adults navigate life’s challenges.