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Pat on the Back Awards November 2004

Congratulations to —

Debbie Lunsted, Student Services Rep. Student Employment & Career Services. Deb worked at the job fair for about 9 hours, which is incredibly draining physically and mentally. After returning to the office, about 5 p.m. she received a phone call from an employer panicking because he left his briefcase at the job fair and he was almost to Grand Rapids before he realized his mistake. Although it added an hour to an already long day, Debbie agreed to be here at 6 p.m. to return it to him when he arrived. The gentleman was very pleased that Debbie would do this and also thankful as the briefcase contained his keys and wallet.

Susan Jones, professor, Marketing Department. She is always willing to help and goes out of her way to assist you anyway she can. Recently Professor Jones and her ADVG 375 Class worked with us here at the HVACR Institute to help us develop a new marketing plan. She went above and beyond to help us and the results were fantastic! More recently Professor Jones has agreed to work with the HVACR Institute and Department to help us develop new marketing/recruitment material for the HVACR Department and in addition she has also agreed to use the HVACR Department as a class project winter semester. In my opinion Professor Jones is a terrific example of what can be accomplished when different divisions and programs work together. Her willingness to help anyway she can and her enthusiasm for both her profession and Ferris make her a very valuable assist to the Ferris Community.

Tom Overholser and Lee Ann Martin, The Rock Cafe, Mark Arnold, Westview Dining, Laura Seay, The Pug & CDR, Stan Vallier and Brenna Kelley, Catering. For the "outstanding job this fall on getting their intents done and turned in and their people paid on time. This is the first year in the 20 years that I have been here that I did not have a "single" cross off the first big pay for fall. They have all gone the extra mile to make sure that their part has been done and it has certainly made my life simpler since they are both large employing areas. I know that Payroll is just a small amount of their job but that it requires a lot of time on their part."

Mike Troupe, Building Systems Energy Management Technician, Physical Plant. Every time we have questions and if we just need him to check something out he is always good about answering our questions and taking care of it. He is always checking the temperatures in the buildings via the computer to help the HVAC guys. We really appreciate him.

Kimberly Raymond, department secretary and Deb Tice, account clerk, Automotive Center. In this pressure cooker environment of scheduling, bills, ordering, tours, and helping 400+ students, they press on with excellence. They are short staffed and do more than they have to. On behalf of all automotive faculty and students I would like to say a big thank you! Our programs work because you two do.

Mike Johnson, Lori Rendel, Randy Shanks, Paul Heidemann, Bruce Werner, Jennifer Thede, Andy Rayburn, Keith Baumgartner, Chris Pommerenke, Josh Geha, Matt Trombley, Daven Danielson, Steve VanWasshenova, Coban Holmes, Christina Truman, Leah Chalmers, Heather Balash, Angela Reedy, Devan Smiley, Sidney Eaton, Brian Dornbush, Chip Bowden, Kevin Lee, Eli Snook, John Duman, Eric Merillat, Mike Rizzo, Calvin Schalk, Jim Cook, Craig Roach. With a customer service oriented team approach, many hours by the students and full-time employees of the Student & Administrative Technology Services department and other technical staff, Kwik Konnect 2004 was huge success! Through each phase the team has worked tirelessly to deliver a product that is second to none. Phase One involved creating a CD which would ensure that each machine to be connected to the Ferris network had up-to-date patches and anti-virus definitions. Phase Two was spent assisting students in their rooms in getting their computers to successfully connect to the network, during this two week time (after regular work hours) we were able to assist over 500 students to access our network. Phase Three has been spent in working on all of those student machines which required more extensive technical assistance which was found at the SATS office. Many thanks.