Big Rapids, MI 49307
Hours: 8 a.m. - 5 p.m
After Hours Care
For Emergencies, please call 911 or go to the nearest emergency room.
For Non-emergent health issues, please contact your local health provider or hospital.
The Birkam Health Center has a fully licensed medical and nursing staff in addition to several support staff members. Our primary goal is to provide the best patient care and experience should you need to visit the health center.
Nurse Practitioner Christy Bourdlais serves as the Director of Ferris State University’s Birkam Health Center and brings experience as a labor and delivery nurse at Spectrum Health-Big Rapids Hospital, and more recently, service with Primary Care Partners to her position at the Birkam Health Center.
Christy graduated from Ferris in 2010 with a Bachelor of Science in Nursing and completed her Master of Science in Nursing, as a Certified Nurse Practitioner, from the University of Cincinnati in 2014. Her specialty areas include contraception counseling and treatment, well-woman exams, sexually transmitted infection counseling, and treatment and fertility planning and issues. As a board certified women’s health nurse practitioner, Bourdlais can offer assistance to students, whether their needs are physical or emotional.
Family Nurse Practitioner Gina Johnson brings experience as a family practice and internal medicine practitioner to her position at the Birkam Health Center.
Gina graduated with her bachelor’s degree from Northern Michigan University in 2011, and obtained her master's degree from Chamberlain University in 2018. She focuses on the care of the whole patient and strives to make each individual feel empowered to take charge of their mental and physical health.
Supervising Physician Dr. Rachel Williams brings experience working as a locum tenens and from working for Indian Health Service, the Veterans Affairs Hospital, migrant health clinics and inner city medical clinics to her position at the Birkam Health Center.
Dr. Williams went to medical school at the Royal College of Surgeons in Dublin, Ireland and completed her family practice residency in Midland, MI. She has been in practice for 10 years and has traveled around the USA while doing locum tenens.
Registered Nurse Melissa Sprague brings experience from a variety of different nursing positions including critical care, emergency room and ambulatory care to her position at the Birkam Health Center.
Melissa graduated in 1995 from the Ferris State University School of Nursing. She is very proud of the work that is done at the Health Center and the contribution they make to ensure student success at Ferris State University.
Registered Nurse Chelsea Sykes brings experience as a medical-surgical charge nurse at Spectrum Health-Big Rapids Hospital to her position at the Birkam Health Center.
Chelsea graduated from Ferris State University with her Bachelor of Science in Nursing and is currently working on her Master of Science in Nursing Education. She is a stroke certified nurse and has her ACLS and BLS certifications. Chelsea is compassionate, understanding, and personable Her goals are to ensure each of her patients at Birkam Health Center feel respected and cared for.
Health Admissions Clerk Angela McCane graduated from Ferris State University in 2005 with a degree in Diagnostic Medical Sonography. She worked in Catering and the Dental Clinic prior to joining Birkam Health Center in 2007. Angela manages the front office at the Health Center where she oversees scheduling, insurance verification and medical records. She enjoys photography and photographing Ferris sports and events.
Account Clerk II Sharon Metcalf has worked a Ferris State University for nineteen years. She worked in Telecommunications prior to transferring to the Birkam Health Center. Sharon is responsible for managing interdepartmental charges, paying the monthly expenses for the Birkam Health Center, managing patient checkout, and works closely with the medical billing team.
Secretary III Jennifer Spicer joined our office in 2022 as our Medical Billing and Coding specialist. She bills visits to insurance companies, posts payments received, and transfers patient responsibility to student accounts. Jennifer works with insurance companies to maintain provider credentialing and attestation. She processes Medical Withdrawals and manages the front office of the Personal Counseling Center. She works closely with both the Director of Health Services and the Director of the Personal Counseling Center. Prior to joining the Birkam Health and Personal Counseling Centers she worked as an Accounting Assistant in the Investments and Grants office. In her time at Ferris, she has held positions in Academic Affairs, Administration and Finance, and Student Affairs.