Ferris State University updated the password management tool to make it more secure. Challenge questions are gone and replaced by using an alternative email to receive a temporary security code. If you do not set up an alternative email, and you forget your password, you will need to call TAC to have the password reset.
This new method of resetting your password is only necessary if you have forgotten your password, or if you need to change your current password. If you are happy with your current password, you do not need to change it at this time.
If you have any questions about resetting your password, please contact the TAC at 231-591-4822 or toll free at 877-779-4822.