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Distinguished Staff Award Winners

2025 Distinguished Staff Award Winners

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Andy Slater

Andy Slater is a recipient of the Distinguished Staff Award, currently serving as the director of the Personal Counseling Center and Anti-Violence Prevention Programing

After joining Ferris as a therapist in 2017, Andy would go on to become interim and then full-time director of the PCC and AVPP. But to say that Andy simply directs these areas would be a gross understatement. 
Under his leadership, they have grown into a powerful platform for elevating both the conversation around mental health on campus and the university’s ability to support students in ways that lead with empathy, honor individuality, and change our culture for the better. 

Much of Andy’s work focuses on widening the circle of support, from coordinating with external Ferris partners like Corewell Health and Pine Rest Mental Health Services, to providing hundreds of engaging mental health services trainings to faculty, staff, coaches, student resident assistants, and everyone in between. 

He is also a member of the Student Life CARE Team, The Bulldog Mental Health Committee, and the Student Life Committee, and is responsible for overseeing a $300,000 Office on Violence Against Women Campus grant geared at providing bystander intervention training and education and awareness programing on campus. And he still finds time—somehow—to continue seeing clients as a therapist.

Andy cares about leaving things better than he found them. In the last few years, he has secured funding to pay clinical interns; launched free psychiatry services through Pine Rest and Birkam Health; optimized an ADHD assessment process for students and  enhanced PCC’s online presence to reach more people; and is currently working with the Mental Health subcommittee on a best practices document to help faculty respond to critical mental health incidents on campus.

Perhaps closest to his heart is the opportunity to demystify mental health—especially for first year students transitioning to college life— and normalize the fact that everyone already has a skill set to help someone else with their mental health.

Outside of Ferris, Andy is focused on being the best dad possible to his three young children—all while staying politically active to be the best advocate he can be for his clients, colleagues, and his community. 

Erin Diehm

Erin Diehm is a recipient of the Distinguished Staff Award, currently serving as the assistant director of Student Financial Services. 

Throughout her 19 years of service to Ferris, Erin has been a grounding presence in a department that has undergone many evolutions in that time. As technology, people, and expectations changed, her infectious can-do attitude, commitment to excellent customer service, and encyclopedic knowledge of many key University systems have never wavered.

Erin routinely goes the extra mile to ensure that students and their families are never left alone in navigating the process of paying for their education. Her efforts to provide clarity, solve problems, and identify opportunities are a big part of helping our students understand that here, they are much more than a number.

To her colleagues across the university, Erin is a champion of interconnection and innovation. Never one to settle for “good enough,” she has a knack for seeing and implementing more efficient ways for systems to operate, from helping teams launch online storefronts and point of purchase credit card functionality, to optimizing student loan reporting and billing processes, to enhancing and streamlining job functions within her own department as a clerical staff supervisor. 

No matter the problem or opportunity at hand—Erin is always willing to be part of the solution. As a member of four university committees, she helps lead the annual optimization of tuition and fees, fosters communication between non-represented staff and HR, develops credit card process implementation and security protocols, and shapes ongoing Banner system integration, among many other critical contributions. 

Outside of Ferris, Erin has served the Big Rapids Jaycees for many years in various leadership roles and now channels her care and attention into raising a family. 

Marsha Longbrake

Marsha Longbrake is a recipient of the Distinguished Staff Award, currently serving as a MyDegree specialist in the MyDegree Office. 

Marsha exemplifies the adage, "Behind every great success is a lot of unseen work.”  She's never been one to seek the spotlight, but the reality is that many Ferris students would be lost on their journey toward a degree without the support systems and sense of belonging she makes possible by routinely going above and beyond.

Marsha’s own Ferris journey began 22 years ago in the Registrar’s Office, where she answered phones and assisted with diplomas and transcripts. She would continue this work in the Admissions Office, eventually elevating the coordination of transfer equivalencies in a way that attracted countless transfer students to our learning community and set them up for success. 

Now, as one of the the driving forces behind MyDegree at Ferris, Marsha continues to be a responsive forward-thinker who has brought the critical process of guiding students on their degree path into the 21st century. 

She is committed and conscientious. She leaves no stone unturned in her efforts to ensure students have the accurate information they need to understand their options and make the most of their education.
Marsha knows that supporting students takes a village. She is continually making connections throughout the university and providing resources and information that empower her colleagues in their own support efforts.

And she is a lifelong learner who’s always looking to stay ahead of the curve. As an active member of the Degree Works/MyDegree (DW) Users Group, Marsha collaborates with peers to enhance the functionality and effectiveness of our academic tracking systems. As a member of the Registrar/Academic Affairs/MyDegree (RAM) team—and as an ex-officio member of the University Curriculum Committee (UCC)—she contributes to the ongoing improvement of Ferris academic services and student experiences.

This call to serve others also extends to Marsha’s life outside of Ferris, where she is an advocate for a family member, as well as a supporter of Our Brothers' Keeper, a faith-based nonprofit shelter dedicated to providing essential services and support to those in need. 

Susan Thrush

Susan Thrush is a recipient of the Distinguished Staff Award, currently serving as a Pharmacy Coordinator in the College of Pharmacy. 

Just as Susan’s warm, welcoming presence is one of the first things many Pharmacy students encounter when they enter the Grand Rapids campus, her far-reaching work since joining Ferris in 2017 has played a central role in shaping their experiences, from enrollment all the way to graduation and into their careers. 

With each new academic year, Susan has embraced more and more responsibility; much of which stemmed from her own recognition of opportunities to enhance the college’s support systems and communication channels. She’s architected the onboarding process for all first-year students. She helps students navigate through their program plans with a personalized, data-driven approach that identifies situations where early intervention can make all the difference. She even guides them through obtaining their professional licensure after they graduate. 

Susan’s colleagues feel the impact of her holistic commitment, too, from her stewardship of budget and accounting processes for many of the college’s departments, to ensuring new employees have the resources and information they need to succeed, to serving on college committees and acting as liaison to Corewell Health. Susan even leads building access, security, and maintenance management for the college’s Grand Rapids facilities, and has coordinated the hosting of the Great Lakes Infectious Disease Conference for the past 7 years. 

Despite being based away from main campus, Susan has made connecting with the larger Ferris community a priority. She serves on the University’s Catalog Advisory Committee, and in 2021-2022, she participated in the Ferris Employee Leadership Development program, meeting with and learning from a diverse group of colleagues. In everything she does, Susan seeks to contribute to critical conversations, translate ideas into action, and help elevate the student experience at both the micro and macro level.

Outside of work, Susan's passion for people is just as strong. Inspired by family experiences, she serves on the Advisory Council for Protection and Advocacy of Individuals with Mental Illness through Disability Rights Michigan. There, she continues her mission of lifelong learning around how to harness the power of perspective, empathy, and understanding to realize richer and more empowered lived experiences for all. 

Previous Recipients