To see where the Rapid shuttle bus is at any time, use the RapidConnect webpage or download the MyStop App. For questions on bus delays call the Rapid at (616) 776-1100.
Tap and go technology smart cards are now available for semester and monthly bus passes. Get your pass at Timme or call 231-591-5402 for more information.
Wave cards, available through the Rapid, are loaded with funds and use a declining balance. Once the card is assigned it can be reloaded through the Wave website at your convenience.
Use smart cards on any route provided by the Rapid including Ferris State Express Route 100. Ride unlimited on any route with an active monthly or semester pass.
About the Shuttle Bus
Ferris State University contracts with The Rapid of Grand Rapids to provide shuttle bus service from Grand Rapids to Big Rapids. The Rapid has assigned route number 100 entitled "Ferris State Express" for this route.
The shuttle bus originates in downtown Grand Rapids at The Rapid's central station located at 250 Grandville Ave. SW. The route to and from Ferris' main campus in Big Rapids includes stops at the Cedar Springs Meijer (3700 17 Mile Road). The Cedar Springs stop is in the parking lot directly south of the Meijer gas station. The Big Rapids stops are at Bond Circle near the Michigan College of Optometry and just south of the intersection of Cedar and Michigan streets on the west side of the Science Building. The shuttle bus time schedule is driven by the departure times from the Rapids Central Station in Grand Rapids and the Science Building in Big Rapids.
Returning to riding transit service? Here's what you need to know before riding the bus (safety practices for riding): www.ridetherapid.org/coronavirus
Vehicle cleaning procedures:
• Nightly steam cleaning of vehicles is achieved with an approved antiseptic agent
on all surfaces throughout the entire vehicle interior
• The temperature for this cleaning is 300 degrees Fahrenheit - a disinfectant is applied to the interior of the bus, then steam cleaning occurs
• Additional cleaning of buses during service (between runs) occurs at Rapid Central Station and Kentwood Station from 6:00am to 10:00am and from 2:00pm to 6:00pm (peak times) - cleaning personnel at the station locations focus disinfectant wiping on all high-contact surfaces
• Deep cleaning on all buses in our fleet (rolling schedule of 10 buses per week)
In addition, The Rapid supplies personal protective equipment to all bus operators including masks, gloves, and hand sanitizer, and they’ve implemented policies to conduct daily temperature checks and health screenings for all employees reporting to work.
Although the shuttle bus service is available to anyone, it is primarily intended for current and prospective students who permanently reside in Kent County and are already enrolled or intend to enroll at Ferris’ Big Rapids campus.
Students required to live on campus for the fall and spring semesters who are interested in enrolling in the bus ridership program can be released from their housing obligation if they meet the eligibility requirement (Kent County permanent address) and their student accounts show they have purchased a shuttle bus card each semester.
The general hours of operation are 6:20 a.m. to 6:30 p.m. Monday through Friday during the fall and spring semesters when classes are scheduled. There is no shuttle service on the weekends or during student holidays or breaks when there are no classes.
Scheduled arrivals to the main campus in Big Rapids are 7:45 a.m., 10:30 a.m., 2:20 p.m. and 6:10 p.m. The drop-off locations are the Northwest entrance of the Science Building and at Bond Circle on West campus. The shuttle bus will leave campus for Grand Rapids approximately 5 minutes after each arrival time. Actual times can vary due to weather, traffic conditions or other circumstances. All trips to and from the main campus include a stop at the Cedar Springs Meijer (parking lot south of the gas station) to pick up or drop off passengers. Exit 104 (Cedar Springs) is the only scheduled stop along the route. Bus stop signs will be posted. View the Complete Schedule.
If you miss the bus, it is your responsibility to make arrangements for alternative transportation or wait for the next scheduled bus if the missed bus was not the last for the day. It also is your responsibility to address missed classes or activities with faculty.
Unlimited use is $480 per semester, or $120 per month, which must be paid in full or charged to a student account at the time of purchase.
Riders who do not wish to purchase a shuttle bus card can pay a one-way trip fee of $5 in cash each time they ride or use a Wave Card. Payment is given to the bus driver at the time of boarding.
Purchasing a Shuttle Bus Card
Students, faculty, and staff can purchase a shuttle bus card from the Student Financial Services office in Timme Center for Student Services (CSS 101). Ferris faculty and staff can use payroll deduction as a form of payment.
Hours for Timme are 8:00 a.m. - 5:00 p.m. Monday through Friday. The ID’s require a photo image which is taken in CSS, so the cards must be purchased and picked up by customers.
Cards are non-refundable, non-transferable and must be presented upon request. Fraudulent use of cards will result in disciplinary action. There is a $25 replacement cost for lost or stolen cards.
For more information on cards, call Timme Center at (231) 591-5242.
Financial Aid Assistance
Financial Aid award packages do include commuter cost for students who do not live on campus. FAQs related to financial aid for shuttle bus service.
The Rapid’s Commute Cost Calculator can help determine how much you spend annually driving from Grand Rapids to Ferris’ Big Rapids campus to attend classes or work.
Shuttle Bus Capacity
The 40-foot commuter bus has a seating capacity of 40 passengers and standing room for approximately 20 passengers. There is no restroom on board. There is a bike rack with capacity for two bikes. The bus can accommodate two wheelchair riding passengers and potentially a third if the passenger can store the chair and ride in a bus seat. Strollers are allowed, but must be folded up. Passengers are required to follow The Rapid’s rules for riding.
Shuttle Bus Announcements
Riders also are encouraged to sign up for text alerts for special announcements and can do so through MyFSU.
Ferris State University is committed to providing the best possible shuttle bus service at a reasonable cost. Your feedback is very important. Please share service concerns or suggestions for improvements at (231) 591-3947 or [email protected].
Lost and Found
Passengers who leave something behind on the bus should complete The Rapid “Lost and Found” form on The Rapid website.