24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 4:30 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.
Cable TV Services are available in all residence halls and university apartments. Residential Life and Applications, Architecture & Network Services work cooperatively to provide these services. Residential Life is responsible for the channel line up, while Applications, Architecture & Network Services provides maintenance support.
Requests for programming changes should be directed to the Housing Services at x3745.
| 7 - NBC | 8 - TBS | 9 - CBS | 10 - FOX 17 |
| 11 - WCMU | 12 - CW | 13 - ABC | 20 - TWC |
| 21 - WFSU | 22 - CH 22 | 23.1 - NBC Wood | 24.1 - ESPN |
| 24.2 - ESPN 2 | 25.1 - TNT | 25.2 - GOLF | 25.3 - FSD |
| 26.1 - FOX NEWS | 26.2 - Fox Sports 1 | 26.3 - A&E | 27.1 - CNN |
| 27.2 - USA | 27.3 - DISC | 28.1 - TRUTV | 28.2 - BRAVO |
| 28.3 - History | 29.1 - Animal Planet | 29.2 - FOOD | 29.3 - TLC |
| 30.1 - FX | 31.1 - AMC | 31.2 - SPIKE | 31.3 - TRAVEL |
| 32.1 - WGN | 32.2 - Cartoon Network | 33.1 - MTV | 33.2 ABCFAM |
| 33.3 - NICK | 34.1 - Dis JR | 34.2 - DIS | 34.3 - OXYGEN |
| 35.1 - BET | 35.2 - E! | 35.3 - NGEO | 36.1 - Starz |
| 36.2 - Encore | 37.1 - Starz Cinema | 37.2 - TCM | 37.3 - VH1 |
| 38.2 - MTVU | 38.3 - GSN | 39.1 - CMT | 39.2 - BBC America |
| 39.3 - SYFY | 40.1 - Lifetime | 40.2 - Hallmark | 41.1 - BTN |
| 42.1 - Comedy Central | 42.2 - NBCSN | 42.3 - TBS |
To place an advertisement on Cable 7, you must contact the Student Activities Desk in the David L. Eisler Center to obtain approval. Upon approval, they will provide the necessary information to place an advertisement.
The FSU Cable system has changed to a digital system which now includes more high-definition channels along with regular local programming. In order to take full advantage, please be sure to bring a digital TV with QAM tuner for use on campus. A QAM tuner enables your digital TV to receive digital cable channels directly without a set top box. If you are unsure if your TV has a QAM tuner, please check with your TV's manufacturer. You can also search the make and model of your TV online using a search engine such as google.com or yahoo.com.
We have compiled the following information about television compatibility, and provided this list as an informal reference for newer devices. This information is not intended to be complete. FSU cannot guarantee the accuracy of this information. You should still verify the specifications when you make the purchase.
- Dynex - Only limited models have a QAM tuner
- Insignia - Only limited models have a QAM tuner
- LG - Most models since 2007 have a QAM tuner
- Samsung - All models since 2009 have a QAM tuner (fifth digit of model number must be B or higher)
- Sony - Most models since 2007 have a QAM tuner
- Sylvania - Do not appear to have QAM tuners
- Toshiba - Most models since 2007 have a QAM tuner
- Visio - Recent models have a QAM tuner
- Westinghouse - Some models require QAM tuner activation
If you have an analog TV (tube TV, non-HD flat screen) you can continue to use it by purchasing a converter box. Some flat screen HD TVs do not have a QAM digital tuner. The iView 3500STBII Multi-Function Digital Converter Box is recommended to view all Ferris offered cable channels; this can be located online. Similar boxes may be used as well. If you decide to purchase a converter box it must be a QAM TO ANALOG converter box.
If you TV does not have a QAM tuner, you can also check one out at the TAC IT Solution Center , located in the David L. Eisler Center 108. You will need to bring what brand tv you have and the model number to verify it does not have the correct tuner.
When connecting to a new cable provider, televisions need to go through a process called a Channel Scan. This scan allows the television to receive the new channels. Please follow the steps below to successfully scan the on campus channels.
Note: This process may vary from TV to TV, so please check your owner's manual or manufacturer's website for detailed instructions.
1. Press the "Menu" button on you Digital TV remote.
2. Go to "Setup" or "Settings."
3. Go to "Installation," or "System," or "Channels."
4. If there is an option for Air/Cable please select Cable.
5. Go to "Scan Channels," Program Channels," "Autoscan," or "Autotuning."
6. Press "Select," or "Enter," or "OK" to start the scan.
Make sure your TV is plugged in to a working electric outlet. Locate the TV outlet in your room and connect one end of the coaxial cable to it and the other end to the "CATV" or "VHF IN" on your television.
Your digital television must have a QAM tuner (Quadrature Amplitude Modulation) to work with the school's cable service. The QAM tuner allows your TV to receive high definition cable programming without a cable set top box. Unfortunately, some less expensive TVs come with a low quality QAM tuner that may not be able to pick up all the digital channels. You should verify the specifications when you purchase your TV.
A NTSC (National Television System Committee) tuner is not compatible. This TV will require a digital-to-analog converter box to view television signals.
An ATSC (Advanced Television Systems Committee) tuner can receive digital signals but is not compatible with the school's cable system.
For assistance, call (231) 591-4822 to report a problem and select the appropriate menu option, or email us at [email protected]. A technician will arrange to fix the problem for you.