Technology Service Portal

Are you tired of having to call someone when your technology is broken? Would you just like to be able to let Information Technology Services know that something is wrong quickly and easily? Now you can! The Technology Service Portal was created with you in mind. The Technology Service Portal allows you to create your own tickets, add extra notes to your ticket, and more. A fix is just a click away!

Not convinced? Are you asking, what can you do in this portal? How does this help you?

You can:

• Submit a ticket
• Check the status of a ticket
• Add comments to the ticket to give the technician more information
• View upcoming and recent changes/maintenance to major systems
• And more!

To access the IT Self-Service Portal:

1. Under the MyFSU tab locate the Login Links channel
2. Click Technology Service Portal link.

Note: The Technology Service Portal is not for emergencies or password help. You will need to call the Technology Assistance Center (TAC) for those problems.

For more information on how to create a new ticket and add comments, click here. [pdf]
Employees can also use this portal to create purchase requests, view the Technology Purchasing Process.