24/7 Phone Support
Toll Free: (877) 779-4822
8 a.m. - 5 p.m.
IT Core Service Support
8 a.m. - 5 p.m.
There are two ways to create a CPS class, with the CPS software or in Blackboard.
Once you have added the CPS PowerLink to your Blackboard course, all a student needs to do to enroll their CPS pad in your course is click on that link in Blackboard. If you set up the CPS class outside of Blackboard, the student must register through CPSOnline. The clickers have to be all registered corresponding to how the CPS class was set up; otherwise students won't be properly registered.
If a student has used their CPS pad before, then all they need to do is fill out Step 4 where they enter their eInstruction user name and password. If a student is a first time CPS user, they need to fill out all the fields.
For step 1, the student needs to enter the serial number from their CPS pad. This number appears every time the pad is powered on.
For step 2, if the student has purchased an enrollment code from the bookstore, this is where they enter it. If a student has not yet purchased an enrollment code and they leave this field blank, CPS will take them through the process of paying to register their clicker online.
For step 3, the student needs to check the box to state that they agree with the Student Refund Policy.
For step 4, the student creates a username and password to use with eInstruction. It is important that the student creates something they will be able to remember next time they need to register their CPS pad.
Finally, click Continue.
Verify what version of CPS you are running on your computer and in the classroom. If these are 2 different versions, please call in a work order to the Technology Assistance Center (TAC) the locations that require a downgrade or upgrade.
At the beginning of the semester, the biggest issue in a classroom setting is that students can't connect to the class. One possibility is the channel may have to be changed. Another possibility may be that the students are not registered properly.