Information Technology Services
805 Campus Drive
Big Rapids, MI 49307
IT Solution Center
Phone: (231) 591-4822
Toll Free: (877) 779-4822
- Open Windows Explorer via the Task Bar icon or through the Windows Home button.
- Click and open your Departmental J drive.
- Once opened, you should see a folder with a Green Lock. This means the folder and
files inside of it are encrypted. If you see a Red Lock, this means the folder is
encrypted, but you cannot read the files inside of it. If this happens, please call
the Technology Assistance Center (TAC) at 877-779-4822.
- Open the desired folder.
- Open desired document.