24/7 Phone Support
Toll Free: (877) 779-4822
8 a.m. - 4:30 p.m.
IT Core Service Support
8 a.m. - 5 p.m.
IT Services is excited to announce the roll out of a new passphrase reset tool to Ferris State University that will allow you access to modern options to reset your own passphrase when needed. With the new passphrase reset tool, you have the ability to reset your forgotten/expired passphrase from a variety of easy-to-use options, including:
With all of these options, you now have the ability to change/reset your passphrase as needed without having to call the IT Solution Center for help. You now also have the ability to unlock your account with the options above too if you happen to lock your account after 5 unsuccessful attempts.
If you have any questions or concerns, please contact the IT Solution Center at 231-591-4822.