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How to update your Offline Global Address Book

In order to update your Offline Address Book so that it matches the Global Address Book, follow these steps:

  1. Once you have your Outlook open, go to the "SEND / RECEIVE" tab. Select the option "Send/Receive Groups" and, from that menu, click on the "Download Address Book" option.
    How to update your Offline Global Address Book
  2. A pop-up window will appear. Check to see that it matches the picture below and click on the "OK" button.
    How to update your Offline Global Address Book
  3. As it is completing the update, this screen will appear.
    How to update your Offline Global Address Book

Once it is finished, your Offline Address Book should be updated to match the Global Address Book.