24/7 Phone Support
(231) 591-4822
Toll Free: (877) 779-4822
Walk-up Support
8 a.m. - 5 p.m.
UCB 108
IT Core Service Support
8 a.m. - 5 p.m.
We are not currently providing discounts for large orders, but we do usually run a promotion once a month.
All of our items on the Computer Equipment Resale page are intended for personal use. The equipment no longer meets the needs of the University, and the expectation is that these machines will not make their way back onto campus as technology that would require support. Equipment purchased for use on campus as a student is allowed.
All electronic equipment requests should go through the IT Solution Center (x4822). In most cases, if an item is available for use on campus, you will receive the item through the IT Solution Center work order system. If the item is not available, you will be asked to submit a purchase request.
Yes. These items no longer meet the needs of the University, but are still in functioning condition. Rather than sending this equipment to a recycling company, this site allows for our older equipment to be re-used in the community.
There is no warranty on the items, and a few things, like laptop batteries, are not guaranteed to work. We do run basic tests on the equipment to verify functionality before making the equipment available. If you would like to verify that equipment functions at time of pickup, we will be happy to assist.
No, the Computer Equipment Resale site is for the resale of equipment previously used at Ferris State University only.
Items are sold as is. All sales are final - no refunds, no exchanges, no cancellations. There is no warranty, written or implied. Technical support for items purchased on this site is not provided by Ferris State University.
Unfortunately, we do not have a store front at this time. The picture that corresponds to each computer is unique to that specific machine and is taken when the computer is added to the site. If you would like to verify that a purchased machine works when you pick it up, we are happy to assist.
When you place your order, you will receive three emails from us. The first is your order confirmation. The second informs you that we have begun processing your order. The final email says that your order is ready to be picked up and provides contact information to schedule your pick up.
The average age of the computers that we currently sell is approximately seven years. Most of the computers on campus are used for almost two years after the original warranty period, which is usually five years. Around the seven year mark, the technology ceases to meet the demands of use at the University, at which point, the machines are evaluated to determine eligibility for resale on our site or if there is a need for recycling the equipment.
No, we do not install any software beyond the original OS and hardware drivers for any machines.
We are normally open Monday through Friday from 8 a.m. to 5 p.m. We strive to be available during these times, but there may be occasions where we are unavailable. It is strongly recommended that customers call to set up a time for pickup before stopping by in order to prevent any inconveniences that may occur.
We are closed whenever Ferris State University is closed, as well as two weeks before and after the winter break in December and January.
No, the items on our site are as is. We will not modify the machines.
No, items become available as we process them as we receive them. Some machines may have better components than others based on the needs while used on campus. Items are added throughout the year, so check back occasionally to see if we have what you are looking for.
Unfortunately, we can not contact customers when items become available. Items are added throughout the year as they become available. Check the site occasionally to see if we have added the item that you are looking for.
Often, when a computer is replaced on campus because it no longer meets the requirements for its use, it is re-purposed elsewhere on campus. If your old computer is permanently removed from service, it may become available on the site. There is usually a selection of similar models on the site, so you can choose from the available computers. We do not set specific computers aside for sale. Also, any programs and data that you may have had on your computer is removed prior to sale and a new installation of the original operating system is put onto each computer.