Graduate-Level Certificate Program
Available in Grand Rapids
Advanced Training, Expanded Opportunities
The advanced certificate in Total Quality Management in Education is centered around the principles of total quality management (TQM) and the Malcolm Baldridge National Quality Award Criteria for Educational Programs. This comprehensive certificate is designed to provide an in-depth knowledge of TQM principles, the Baldridge Award Criteria, and an understanding of how to conduct an assessment using the Baldridge criteria. The focus of the four certificate courses is an understanding of the value that Baldridge brings to your organization and how to use the Baldridge Award Criteria for Education as a change management tool. With a focus on strategic goals and indicators, this certificate offers school leaders an approach to help guide district, school and classroom improvement planning.
Contact our advisor to get started.Amy Kavanaugh