Bookstore FAQ - COVID-19

Is the Bookstore open?

The physical bookstore will be closed until further notice.

Can I still order books from the bookstore even though it's closed?

Yes! Orders can be placed either through the ordering link on your detail schedule, or directly through our virtual bookstore at https://ferris.bncollege.com. We are offering free ground shipping on all orders for the summer term. Please allow for longer than normal processing and shipping times as we work to procure and ship the books you need. 

Many books are available in digital format and normally available in your digital library within a few hours of placing an order.

When are my rentals due?

The due date for your textbook rentals was extended to June 15, 2020. If you missed the due date, please return your rentals as soon as possible, as we will still be accepting them back.

How do I return my textbook rentals?

Textbook rentals should be returned by downloading a prepaid UPS return label at https://ferris.bncollege.com/shop/ferris/page/rental-book-return. Your rental ID is referenced in your rental email reminders.  Email must be the email used when you rented your books.  More rental FAQs are available on the virtual bookstore website.

Can I drop off my textbook rentals at the Bookstore?

We are accepting drop-offs at the University Center between 1 and 3 p.m. Monday-Thursday. Come to the circle parking lot (the one that is metered) by the University Center and call us at (231) 591-2648 or (231) 591-2649, and we will come out to get your books from you.  Make sure your name and student ID# are with the books. 

What if I can’t find my rental ID number?

There is a link to download your return label in your rental return reminder emails.  You can also email [email protected], and we can provide you with the necessary information.

What if I want to keep my rented textbooks?

You have the option to buy your rentals rather than return them. There is a link in your reminder emails with directions. All buyouts must be done by the June 15 due date.

What if I have other questions? 

More rental FAQs are available on the virtual bookstore website.  You may also send us any other questions by emailing [email protected].