Online Support Request - Ferris State University

Online Support Request

Please use this form for submitting a computer (hardware/software/network) related problem or question ONLY. For all other non-computer related questions (i.e. admissions, registering for classes) please visit the Ferris Homepage. This form is ONLY for non-emergency problems. If your case is an emergency, please call TAC at phone number 231-591-4822. *Indicates required field

USER INFORMATION:
Your Name: *
Your Email Address: *
Please call me at: * Include area code.
I am requesting as a:
Who's computer? (Check one)	Personally Owned University Owned
Barcode #: (Required for University Computers)
The Ferris State University Barcode number is located on upper right hand corner of the PC tower.
Building:
Room number:

REQUEST INFO:
Date problem experienced: (Leave as mm/dd/yy if problem is ongoing)
Frequency of Problem:
Type of Problem:
If this is a software application causing the problem, what type of software?
If this is a hardware problem, please indicate which one?
Do you know of others experiencing the same problem?	Yes No
Is this preventing you from doing your work?	Yes No

COMMENTS:* Describe your problem in as much detail as possible in the box below (including any error messages).

Note: Someone from the TAC will contact you if more information is needed.