Your telephone bill will be included with your tuition and housing statement from the Business Office. The total dollar amount of your telephone calls for the month will be summarized on the first page of the statement and the call detail of the charges for the month will be on the second page.

Your itemized statement lists all billable calls by originating extension number, date, time, number dialed, location, duration and cost. Please review your bill upon receipt.

Questions related to telephone bills should be directed to Telecommunications at Extension 2901.

Billing disputes must be brought to our attention within 30 days of the billing date. Billing adjustments will not be made after this 30 day period. Failure to receive an invoice is not the basis for non-payment of telephone bills.

The schedule of the proposed billing dates is determined by the Business Office. Bills are generally rendered the first of the month and payable on the fifteenth. All questions regarding billing time frames should be directed to the Business Office at Ext. 2125. If an itemized statement is not included in your monthly bill, contact the Business Office for resolution.

The Telecommunications Department does not accept any payments.

Payments are to be mailed to:

Ferris State University
Business Office
CSS 101
1201 Campus Drive
Big Rapids, MI 49307.

Cash payments may be made at the Business Office in Timme (CSS) Building. Never put cash in the mail.

MAKE CHECKS PAYABLE TO: Ferris State University