Accounts & Passwords | Viruses & Security | Internet & Network | Software & Hardware | Phone & Cable Services | Training & Seminars | Labs & Classrooms | Projects
FONT SIZE:
Page Tools
Print this page
Email this page
Bookmark this page
Quick Links
Getting Connected
Banner Live!
Network Maintenance
FAQs
Quick Help Guides
Contact TAC:
Online Support Request
Phone: 231.591.4822 (4TAC)
Toll Free: 877.779.4822
TAC Hours

Departments
Home / Phone and Cable Services / Student Telephone Services / Problem Calls
Authorization Codes Are Telephone Credit Numbers

Any student found guilty of fraudulent calls will be held responsible for the entire fraudulent bill. An investigation fee may be charged in those cases where a violation of University policy occurs and may be referred to Student Judicial Services for further action. If a student has shared their authorization code with another student and claims fraud, the holder (owner) of the auth code is responsible for the total bill. A fee may be charged where this type of fraud has been indicated and a violation of University policy has occurred and may be referred to Student Judicial Services for further action.

Warning To All Telephone Users

Michigan State Law (Number 255 of House Bill 2319) in part reads as follows: "Any person who knowingly obtains or attempts to obtain telephone service or the transmission of a telephone message by the use of any false or fictitious telephone credit number or telephone number of another without the authority of the person to whom such credit number or telephone number was issued, is guilty of a misdemeanor. If the total value of telephone service obtained in a manner prohibited by this section exceeds $100.00 the offense shall be prosecuted as a felony."

Threatening, Obscene, Nuisance, Or Harassment Calls

Michigan State Law (Public Act No. 328 of 1969) prohibits the use of telephone communication for these types of calls and provides that any person violating this statute may be imprisoned for not more than 6 months, or fined not more than $500.00 or both.

If you receive a call in any of the above categories, record the following information:

  • The exact time of the call
  • The duration of the call
  • The telephone number on which you received the call
  • What was said by the caller
  • Any background noise, echos, etc

IMMEDIATELY REPORT THE ABOVE INFORMATION TO THE DEPARTMENT OF PUBLIC SAFETY AT EXTENSION 5000.

Telephone Equipment Responsibility

All telephones, associated wiring and equipment on campus are the property of Ferris State University. Students are responsible for all damages done to the property that are over and above normal wear. If this equipment is damaged, the student responsible will be billed. If a specific student cannot be identified as having caused the damages, all students in the same room will share the cost, including appropriate service charge.

Reporting Telephone Problems

If you have any problems with your telephone, please dial "2000" for repair service. The operator will take the information and a technician will process the repair(s) on University-owned equipment only, in the order the repair call is received. We do not repair telephone sets, answering machines, modems, etc. that you provide.Click HERE for a telephone repair form

Repairs to individual telephones are made during normal business hours (8:00 a.m. to 5:00 p.m., Monday-Friday). You do not have to be at your residence when the repairs are made. Repair costs will be charged to the person(s) responsible if it is determined that damages are the result of deliberate or negligent actions.

Contact Webmaster
330 Oak Street, West 100, Big Rapids, MI 49307-2031
Call TAC for Support: 231.591.4822 (4TAC)
Toll Free at: 877.779.4822 (4TAC)

This page was last modified on : 02/21/2008