How to connect from your Residence Hall and other locations On-Campus.

Before you can connect your student computer to the network on-campus, three software applications must be installed: Cisco Clean Access, Ferris' version of Symantec EndPoint, and the Automatic Updates for Windows must be turned on. All of these products are offered FREE of charge to all students. You will need to login to Cisco Clean Access using your Ferris Computing ID and password. This product verifies that your computer is up to date and will not spread any viruses. The antivirus software is set up to automatically receive updated virus definition files, and protect your computer. Lastly, the Automatic Update program (WSUS) makes sure your computer gets the correct patches.

Please follow these steps carefully. If at any time you are unsure of what to do, call the TAC at 231-591-4822 or toll free at 877-779-4822.

IF YOU ARE USING WINDOWS VISTA, YOU MUST COMPLETE THE FOLLOWING STEPS BEFORE YOU START:

1. Right click on the Internet Explorer icon
2. Scroll up to "Run as administrator" and select it from the System tray
3. Uninstall Windows updates KB37143, KB933566, KB939653, and KB942615 to prevent possible damage to your operating system.

FOLLOW THESE STEPS TO CONNECT YOUR COMPUTER TO THE FERRIS NETWORK:

1. Download and run the WSUS Update Tool.

Note: If you are using Windows Vista, this tool may not run correctly unless you perform the following steps after downloading the WSUS Update Tool:

1. Open the download location of the WSUS Update Tool.
2. Find a file called "attachstudentstowsus.exe".
3. Then right-click the file and select "Run as administrator".

2. Uninstall ALL antivirus software installed on your computer, even if you already have another version of Symantec, Norton Antivirus, McAfee, etc.

WARNING: There is a strong chance of making your computer non-operational if you do not uninstall any and ALL antivirus software before loading our Antivirus software.

To uninstall the antivirus programs you have, follow these steps:

• Click Start and open the Control Panel.
• Double click on "Add and Remove Programs."
• Scroll through the list of programs and find both your antivirus and firewall programs and remove them by clicking on each one and then clicking “Remove.”

NOTE: You may need to reboot your computer after completing this step.

3. Download and run the Symantec Endpoint.

• Click here for installation instructions.
• Click here to download Symantec Endpoint

Note: If you are still having trouble installing Symantec Endpoint after you have removed a Norton or Symantec antivirus, run the appropriate removal tool according to the antivirus that you just removed.

• Norton
• Symantec
• McAfee
• Kaspersky

• Windows
• MAC
  

5. Open Cisco Clean Access and login using your Ferris Computing ID and password.

NOTE: You will be prompted to login every 12 hours, or if your computer has been on standby for more than 5 minutes.

6. Adjust your network properties.

NOTE: You will need to perform these steps on any network connection that you are using to access the Ferris network.

1. Go to the Network and Sharing Center.
2. Across from the connection click “View Status."

NOTE: In Windows XP or earlier you will need to go to the Control Panel and select "Network Connections". Then right-click the network connection that you are using and select "Status".

3. Click the "Properties" button on the Local Area Connection Status window.




4. On the Local Area Connection Properties window disable (uncheck):
   • Internet Protocol Version 6 (TCP/IP)
   • Link Layer Topology Discovery Manager I/O Driver
   • Link Layer Topology Discovery Recorder




5. Then highlight Internet Protocol Version 4 (TCP/IP), and click the "Properties" button.
6. On the Internet Protocol Version 4 (TCP/IP) Properties window, click on the "Advanced" button.
7. Select the WINS tab.




8. On the WINS tab, in the NetBIOS section, select Disable NetBIOS over TCP/IP.
9. Click "OK" and close any open windows.

7. Adjust your Internet Explorer Settings.

NOTE: These settings are required for full functionality of MyFSU, FerrisConnect, and other Ferris systems in Internet Explorer.

1. Click the "Start" button if you have Windows XP or earlier, or the "Windows" button if you have Windows Vista.
     
2. From that menu select Control Panel.
3. Select "Internet Options".




4. Select the "Security" tab.
5. In the box that says "select a zone to view or change security settings" select Trusted sites.
6. Trusted sites should now appear below that box and the "Sites" button should have become bolded. Click the "Sites" button.




7. At the bottom of the Trusted sites window uncheck the box that says "Require server verification (https:) for all sites in this zone".
8. In the text box that says "Add this website to the zone:" type in the following: *.ferris.edu




9. Click the "Add" button. You should now see "*.ferris.edu" in the Websites box below.




10. Click the "Close" button.
11. Select the "Advanced" tab.
12. Scroll down to the Security section.
13. Check the "Use SSL 2.0" box.




14. Click the "Apply" button to apply the new settings.
15. Close the Internet Properties window.

8. Download and install Java 1.6.5.

NOTE: This is required for full functionality of MyFSU, FerrisConnect, and other Ferris systems in Internet Explorer.

• Windows 32-bit
• Windows 64-bit

9. Adjust your Java Settings.

NOTE: These settings are required for full functionality of MyFSU, FerrisConnect, and other Ferris systems in Internet Explorer.

1. Select Java from the Control Panel.




2. Select the Update tab.
3. Uncheck the "Check for Updates Automatically" Box.




4. Select "Never Check" in the Java Update Warning window.




5. Select the Java Tab
6. Click the "View" button within the Java Applet Runtime Settings
7. Uncheck all of the checkboxes in the Enabled Column for all versions except 1.6.0_05.




8. Click the "OK" button.
9. Click the "Apply" button and then close all open windows.

**Please note that when you move off-campus, you will want to reconnect yourself to Microsoft's Windows Update Server by running this tool.