• Actual replacement cost if known or average replacement cost (according to Bowkers Annual) will be charged for all lost materials.
• $20.00 processing fee charged.
  
• $20.00 service fee charged.
  

Refunds:

• If a book is returned six months or later, no refunds are made.
• The cost of the book and the processing fee are refunded if you return it within six months.
• Service fees will not be refunded.