Your telephone bill will be included with your tuition and housing statement from the Business Office. The total dollar amount of
your telephone calls for the month will be summarized on the first page of the statement and the call detail of the charges for the
month will be on the second page.
Your itemized statement lists all billable calls by originating extension number, date, time, number dialed, location, duration and
cost. Please review your bill upon receipt.
Questions related to telephone bills should be directed to Telecommunications at Extension 2901.
Billing disputes must be brought to our attention within 30 days of the billing date. Billing adjustments
will not be made after this 30 day period. Failure to receive an invoice is not the basis for non-payment of
telephone bills.
The schedule of the proposed billing dates is determined by the Business Office. Bills are generally rendered
the first of the month and payable on the fifteenth. All questions regarding billing time frames should be directed
to the Business Office at Ext. 2125. If an itemized statement is not included in your monthly bill, contact the Business
Office for resolution.
The Telecommunications Department does not accept any payments.
Payments are to be mailed to:
Ferris State University
Business Office
420 Oak Street
Big Rapids, MI 49307.
Cash payments may be made at the Business Office in Prakken Building. Never put cash in the mail.
MAKE CHECKS PAYABLE TO: Ferris State University