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 I
remember my first time—the big glass doors opened on this huge store
where you could buy groceries and school clothes and toys and tools. Meijer
Thrifty Acres—or Fifty Acres, as I called it, because it seemed that
big. You could get everything there—they even cut hair and repaired
shoes. I remember the produce section—who knew there were so many
kinds of lettuce?
 My
young son knows the company’s slogan—“A Million Reasons,
A Single Store”—from its sponsorship of PBS programs like “Barney”
and “Caillou.” He loves the lobsters, with their claws kept
closed with blue rubber bands; the silvery fish staring from the meat case;
and the toys. He sees the red block letters across the storefront and grins.
“Meijer!”
he proclaims in his toddler’s voice. “A million raisins, a stinkle
star!”
Growth
Opportunities
When
Meijer opens a store, it makes an impact. It has been this way since 1934,
when in the midst of the Great Depression, 50-year-old barber Hendrik
Meijer bought $338.76 of merchandise on credit and started Meijer’s
Grocery in Greenville, Mich. The company grew, and in 1962, opened its
first “Thrifty Acres,” a food and general merchandise combination
store in Grand Rapids.
Today,
with 156 stores throughout the Midwest, Meijer employs tens of thousands
of workers, from baggers in their teens to post-retirement greeters. It
also hires a fair number of Ferris State University grads, including five
of its current VPs as well as new President and COO Paul Boyer (Business
‘68), who took the helm with the new CEO Hank Meijer in February.
Outgoing President and CEO Jim McLean is a Ferris alum, as well—College
of Business Class of 1967.
Boyer
came to Meijer during Christmas of 1970. A young husband and father pursuing
his MBA, he needed some extra money that winter.
“That
was going to be my 12 weeks at Meijer,” he says. “I was bouncing
around—working in loss prevention, jewelry, shoes. When it was time
to go back to school, the manager said he could work it out so I could
work part-time, around my classes.”
Boyer
continued working part-time at Meijer—until he was approached by
management to be a training director in Grand Rapids. Within six months
Boyer became the corporation’s first director of labor relations,
and he has continued to advance in the company for the past 30-plus years.
“I
kept gaining increased responsibility and having fun,” Boyer says.
“When you have a job in which you can advance and enjoy yourself,
what more can you ask for?”
Talent
Pharm
Boyer
is joined at Meijer by fellow Business alumni Kevin Holt (Class of 1982
– senior vice president of operations) and Tim Calderone (vice president
of supermarket/health and beauty care operations), who attended Ferris
in the early ’80s studying business administration. The balance
of the Ferris alumni in executive positions at Meijer are Pharmacy graduates.
Vice
President of Pharmacy Mike Major graduated from Ferris in 1975 and oversees
the pharmacy operations of all Meijer stores. Major is the only one of
three College of Pharmacy VPs at Meijer still working in his field of
study. Alumni Tom Kollar (Pharmacy ‘82) and Tim Lesneski (Arts and
Sciences/Pharmacy ‘86) have moved on to become regional vice president
of operations for west-central Michigan and vice president of merchandising,
respectively.
“Wall
to wall, ceiling to floor, door to door,” Kollar says, describing
the range of his responsibilities. “Everything from bringing products
in through the back door to moving them out through the front. It’s
very people-intensive.”
“Pharmacists
can do other things,” says Major. “I think there is an inherent
tendency toward leadership—as a pharmacist, you really hold your
customers’ lives in your hands. You need to have that confidence
to do your job well and relate well to people.”
Lesneski
handles company-wide purchasing for nine departments, one of which is
prescription drugs. That finger in pharmacy might seem like a slim connection,
but Lesneski has always had multiple interests.
“I
came to Ferris to get a pre-med degree in Applied Biology—I was
going to get a pharmacy degree in order to pay for med school. I was always
interested in the business side of pharmacy, however. The more I saw of
it, the more it appealed to me.
“The
Meijer team doesn’t look to hire just pharmacists,” he explains.
“They look years out, at what a person can become. Our pharmacy
leadership has a knack—they don’t just look for good pharmacists,
but good leaders.”
According
to Lesneski, Ferris emphasized the importance of a strong business background
in pharmacy.
“That’s
not always true, but at Ferris, it’s a part of the curriculum,”
he says. “Ferris has more of a business spin, which means greater
business opportunities.”
Or
as Kollar puts it: “Most doctors can’t step out of their offices
and run a business.”
Taking
Stock
Both
Kollar and Lesneski came to Meijer as pharmacy interns and made careers
there. Boyer came as holiday help and worked his way through the ranks,
and Calderone, who came from the fast food industry, always had his eye
on Meijer as the key to his future. All share a common view of Meijer
as a company that weighs the potential of employees more than their background.
“I
was very interested in coming to work for what I viewed as a great ‘people’
company with high values for doing the right thing,” Calderone says.
“My path to my current position took me through many different aspects
of our organization, and the opportunity to experience different facets
of such a large and diverse company helped me grow as a person and a leader.”
“I
think the culture here is that what you can do is more important than
where or how you have been trained,” says Boyer. “It’s
a culture that realizes that leadership skills are transferable.”
Kollar
agrees.
“With
all these different opportunities, the company really fosters a culture
of growth and promotion from within,” he says. “Why try to
recruit someone from the outside when you already have the talent? And
as for Ferris grads—they’ve been tried in various positions
and they’ve been successful. So why not?”
That
Meijer believes in Ferris is evidenced by its recruiting. According to
Major, 50 to 60 percent of the company’s pharmacy recruits come
from Ferris—and Meijer actively recruits Ferris graduates in other
fields. The company also supports the University through donations of
scholarship funds and equipment.
“We
share a number of characteristics with Ferris,” says Holt. “We
are West Michigan-based. We share a desire to see that the curriculum
ensures programs are the best that they can be. We want to make certain
that when students graduate, they can hit the ground running, and we believe
that internships make better students—which in turn make better
employees.”
The
new Meijer store open in Big Rapids now means a new level of cooperation
and involvement, from supplying current students with jobs, internships
and back-to-school supplies to financial and volunteer support for community
initiatives.
“One
of our founding fathers, Fred Meijer, teaches us to form win-win relationships
with our communities,” Kollar says simply. “We rely on each
other.”
“The
foundation of our philosophy is to not only be an active business in driving
the local economy, but to leave a positive impact on the people that we
serve,” says Calderone. “The benefit to Meijer? Loyal Meijer
guests shopping our stores, with loyal Meijer team members serving their
needs. It is a great formula.”
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