University Advancement and Marketing Staff

Karen Shephard
Information Support Assistant

Professional qualifications:

• B.S Business Administration and Computer Information Systems, Ferris State University - 12/2005
• Cisco Networking (CCNA) Training
• Extensive Technical Support experience
• Crystal Reports Level 1 and 2 Certifications
• Microsoft Office Certification from Kent Career/Technical Center, Grand Rapids, Mich.
• Wiring Team Member- Big Rapids Realty

KarenShephard@ferris.edu
(231) 591-3809
Prakken 101L