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Connecting to the Internet

How to connect from your Residence Hall and other locations On-Campus.

Before you can connect your student computer to the network on-campus, three software applications must be on it: Cisco Clean Access, Ferris' version of Symantec Antivirus (Corporate Edition 10), and the Automatic Updates for Windows must be turned on. All of these products are offered FREE of charge to all students. You will need to login into Cisco Clean Access using your Ferris Computing ID and password. These product verifies that your computer is up to date and will not spread any viruses. The antivirus software is set up to automatically receive updated virus definition files, and protect your computer even more. Lastly, the Automatic Update program (WSUS) makes sure your computer gets the right patches.

IF YOU ARE USING WINDOWS VISTA, YOU MUST COMPLETE THE FOLLOWING STEPS BEFORE YOU START:

  1. Right click on the Internet Explorer icon
  2. Scroll up to "Run as administrator" and select it from the System tray


FOLLOW THESE STEPS TO CONNECT YOUR COMPUTER TO FERRIS’ NETWORK:

1. Download and run the WSUS Update Tool.

2. Uninstall ALL Antivirus software installed on your computer, even if you already have another version of Symantec or Norton Antivirus, or McAfee, etc.
WARNING: There is a strong chance of making your computer non-operational if you do not uninstall any and ALL antivirus software before loading our Antivirus software.

To uninstall the antivirus programs you have, follow these steps:


A. Click Start and open the Control Panel.
B. Double click on "Add and Remove Programs."
C. Scroll through the list of programs and find both your Antivirus and firewall programs and remove them by clicking on each one and then clicking “Remove.”


3. Download and run the Symantec Antivirus Client.


Note: If you are still having trouble installing Symantec after you have removed a Norton or Symantec antivirus, run the appropriate removal tool according to the antivirus that you just removed.


4. Download and run the Virus Definitions Update.

5. Download and install the Cisco Clean Access Agent.

6. Open Cisco Clean Access and login using your FSU Computing ID and password.
NOTE: You will be prompted to login every 12 hours, and if your computer has been off for more than 5 minutes.

**Please note that when you move off-campus, you will want to reconnect yourself to Microsoft's Windows Update Server by running this little tool.

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This page was last modified on : 04/09/2008