Total Quality Management in Education Certificate

The advanced certificate in Total Quality Management in Education is centered around the principles of total quality management (TQM) and the Malcolm Baldridge National Quality Award Criteria for Educational Programs. This comprehensive certificate is designed to provide an in-depth knowledge of TQM principles, the Baldridge Award Criteria, and an understanding of how to conduct an assessment using the Baldridge criteria. The focus of the four certificate courses is an understanding of the value that Baldridge brings to your organization and how to use the Baldridge Award Criteria for Education as a change management tool. With a focus on strategic goals and indicators, this certificate offers school leaders an approach to help guide district, school and classroom improvement planning.

Locations Advisors
»schedule appointment«
Program Plans
Grand Rapids  Liza Ing
(231) 591-5362
ingl@ferris.edu
Catalog Listing

 

Apply & Transfer

 

Apply Now
Transfer Equivalences
Transferring Credits
Guest Students

Options & Information

 

Degree Programs
Index of Locations
Online Options
Tuition & Aid
Orientation
Important Dates
 

Contact Information

 

Apply Here
RSVP for an Event
Contact Us
Request Information
Schedule Advising

FSU Logo
 

Link to Facebook Link to Twitter