Ferris Online
Policies, Procedures, Guidelines and Instructions for Online Learning

Netiquette and Online Conduct

Interactions in online courses can be misinterpreted easily due to the lack of visual and auditory cues.  Students and faculty can benefit by having clear expectations defined at the beginning of class for appropriate conduct.  For content in the course this is typically covered in Netiquette guidelines. 

Two documents here provide examples of current netiquette guidelines in use at Ferris.  Faculty can use or adapt these (or create something new!) for use in online classes.

FerrisConnetiquette - developed from a team of faculty and instructional support personnel for EMAT.

DCCL Netiquette - developed by faculty in the Doctorate in Community College Leadership.

Link to web page information provided for online students:  http://www.ferris.edu/HTMLS/online/prepare/etiquette.htm

At times, instructors may experience hostile or bullying students in their online classroom.  The policy for disruptive students at Ferris also can be used in cases where the course is online.  A generic form of this policy is here:  Disruptive Behavior

Test Proctoring for Online Courses

EIO will work with Ferris faculty to proctor exams for fully online classes when possible and necessary. Proctoring of exams is not available at all Ferris locations or dates, and no out of state locations have been created to date. Advance planning is necessary! Some non-Ferris proctors may also be available, and there may be fees associated with the use of these agencies. These fees are the responsibility of the student and must be paid directly to the proctoring agency.

If you require a proctored test, you should 1) ensure this is indicated in the class section description so that students registering know of this requirement ahead of the class start date; 2) contact EIO as soon as you know where your students are located to determine proctoring feasibility; 3) ensure the proctoring locations know all the instructions necessary; 4) ensure students know they must schedule a proctoring time prior to the test due date, and must bring a picture id to the exam.

A list of current locations/contacts and additional information is provided in this document:  Test Proctoring for Ferris Courses.

Faculty Preparation for Online Courses

Full time tenured and tenured track faculty are not required to teach online courses.  However, many faculty do teach courses which are fully online, including full time faculty as well as adjunct instructors.  To ensure that faculty who are new to teaching online at Ferris have the appropriate technical skills to be successful, online instructors must first 'attend' BlackBoard training.  To find out more about the requirements, check this link for BlackBoard Training and also review the information provided by the Faculty Center for Teaching and Learning.

Online Readiness Orientation

In response to a survey of Ferris online faculty, an online readiness orientation was created.  Students must complete that orientation prior to their first online course, so better prepare them for the technical components of their online class (use of discussion boards, uploading assignments, etc).  You can find out more information here:  Online Orientation Information for Faculty and Staff.

Wait Lists for Students

Online courses at Ferris are in high demand.  Many course sections fill within the first week that registration opens up.  As a result, to allow students to submit their name on a wait list for full sections, we have implemented a process for waitlisting students which is integrated with Banner.  You can find out more information about the process, as well as instruction sheets under


State Authorizations

Ferris must first seek approval to offer education to another state's residents prior to admitting students from that state into online programs.  In some cases this approval is readily given, and in other cases Ferris must provide not only significant fees but also complete a robust application.  For more information on how state authorizations impact Ferris and our online programs, check out this link: