Common Issues

• Clickers cannot be registered in both versions of FerrisConnect (Vista and Learn). A second clicker is required along with a code. Faculty are not supposed to use CPS if they are teaching a class using Learn until Fall 2012.

• Faculty - please verify what version of CPS you are running on your computer and in the classroom. If these are 2 different versions, please call in a work order to TAC with the locations that require a downgrade or upgrade.

• At the beginning of the semester, the biggest issue everytime in a classroom setting is that students can't connect to the class.
• The channel may have to be changed.
• Verify that the students are registered properly

Last modified: 01/21/12