Submit a Support Request online

The Technology Service Portal allows you to create your own tickets, add extra notes to your ticket, and more. A fix is just a click away!

Not convinced? Are you asking, what can you do in this portal? How does this help you?

Here are The Facts:

You can:

  • Submit a ticket
  • Check the status of a ticket
  • Add comments to the ticket to give the technician more information
  • View upcoming and recent changes/maintenance to major systems
  • And more!

To access the IT Self-Service Portal:

  1. Login to MyFSU
  2. Under the MyFSU tab locate the Login Links box
  3. Click Technology Service Portal.

Note: The Technology Service Portal is not for emergencies or password help. You will need to call the TAC for those problems.

For more information on how to create a new ticket and add comments, click HERE.

Employee also use this portal to create purchase requests, click here for more information.

 

 

Last updated: 08-21-2014