Anytime you need to change your Ferris Computing (MyFSU/Active Directory) password, you may access the password management tool via:
On https://pwdhelp.ferris.edu, you will be prompted for your username a.k.a. Ferris Computing ID. Be sure to insert "ferris_ad\" in front of your ID or "@ferris.local" after your ID:
After clicking "Next," you will be brought to a page to answer 2 of your challenge questions. You must answer both correctly to reset your password:
After clicking "Next" once again, you will now be allowed to choose a new password. Remember, this password must have at least 8 characters which contain an upper case, a lower case, and a numerical value:
Once you click "Next," you should receive the following page:
If you have any problems changing your password or if you have not set up your challenge questions, feel free to call the TAC via phone numbers listed to the right.
|Chat With a Specialist|
|Online Support Form|