Resetting your Active Directory password

Anytime you need to change your Active Directory password, you may go to one of three places:

 

When you arrive at https://pwdhelp.ferris.edu, you will be prompted for your user id. Be sure to insert "ferris_ad\" in front of your id or "@ferris.local" after your id:

Enter Username

 

 

After clicking "Next," you will be brought to a page to answer 2 of your challenge questions. You must answer both correctly to reset your password:

 

Challenge Questions

 

After clicking "Next" once again, you will now be allowed to choose a new password. Remember, this password must have at least 8 characters which contain an upper case, a lower case, and a numerical value:

New Password

Once you click "Next," you should receive the following page:

Success

 

If you have any problems changing your password or if you have not set up your challenge questions, feel free to call the TAC at 231-591-4822.