To use the password assistance tool to change your Ferris ID password, you must first set up your challenge questions. To do this, follow the instructions below:
A pop-up box will appear for you to log in with your initial Ferris ID user name and password. You can find this information at http://www.ferris.edu/idlookup. Call the TAC at 231-591-4822 for assistance.
NOTE: You will need to type "@student.local" after your user name each time the password assistance system asks you for your user name.
Once you are logged in, the following screen will appear:
Click on "Next" to continue.
Type in your password again at this next screen:
Answer at least 3 of the questions on this screen and select "Next":
You are now done setting up your challenge questions: