To use the password assistance tool to change your Ferris ID password, you must first set up your challenge questions. To do this, follow the instructions below:
A pop-up box will appear for you to log in with your initial Ferris ID user name and password. You can find this information at http://www.ferris.edu/idlookup. Call the TAC at 231-591-4822 for assistance.
NOTE: You will need to type "@student.local" after your user name each time the password assistance system asks you for your user name.
Once you are logged in, the following screen will appear.
Click on "Next" to continue.
Type in your password again at this next screen.
Answer at least 3 of the questions on this screen and select "Next."
You are now done setting up your challenge questions.