Anytime you need to change your Active Directory password you may go to one of three places:
When you arrive at https://pwdhelp.ferris.edu you will be prompted for your user id, be sure to insert "ferris_ad\" in front of your id or "@ferris.local" after your id:
After clicking "Next" you will be brought to a page to answer 2 of your challenge questions. You must answer both correctly to reset your password.:
After clicking "Next" once again you will now be allowed to choose a new password. Remember this password must have at least 8 characters which contain an upper case, lower case, and a numerical value.:
Once you click "Next" you should receive the following page:
If you have any problems changing your password, or if you have not set up your challenge questions feel free to call the TAC at 231-591-4822.
|Chat With a Specialist|
|Online Support Form|