Troubleshooting > FerrisConnect

Java Version Check/Installing Correct Java Version

- This article explains how to check which version of Java you have installed and how to install Java. Java is required for some components of the FerrisConnect systems. Without Java installed some components will not function.

File has Moved Temporarily message when adding files Adobe Acrobat PDF Image

- There is a know problem that sometimes shows up when someone tries to upload a file into FerrisConnect Vista. This is not going to be fixed, however, there is a work around.

Clearing the Java Cache on Windows 7/Vista Adobe Acrobat PDF Image

- If you are using the Windows 7 or Windows Vista operating system, then these instructions will assist you with clearing the Java cache.

Internet Connection Speed Adobe Acrobat PDF Image

- Learn more about how your internet connection speed can affect your experience while using FerrisConnect.

Clearing Browser Cache in Internet Explorer on Windows XP Adobe Acrobat PDF Image

- This PDF document will explain how to clear the browser cache in Internet Explorer 7 on a Windows XP operating system.

Clearing Browser Cache in Internet Explorer 8 on Windows 7 Adobe Acrobat PDF Image

- This PDF document will explain how to clear the browser cache in Internet Explorer 7 on a Windows XP operating system.

Installing/Updating Mozilla Firefox for Windows Adobe Acrobat PDF Image

- Description with screen shots that show you how to update the Mozilla Firefox browser on a Microsoft Windows operating system.