If you are trying to utilize the Item Analysis feature within Blackboard and you are getting a message that the "Item analysis is currently in progress." This could mean the process may be stuck. If so, please report this to TAC.
In order for the Blackboard administrators to fix this issue, they need to delete a cached folder and restart the servers. In order to maintain a stable environment for the majority of the users, we would only do that during the maintenance window.
Item Analysis is able to be found by going to Full Grade Center and clicking on the chevron located to the right of an item.