USB virus update: Knowing if your computer is safe - Nov. 15

As a follow up to the messages about the variant of the Houdini virus, here is the latest information.

Our techs helped about 60 students get their USB drives working again.

 

How can I tell if the computer I'm using on campus is safe to use?

University computers are protected from further infections if the antivirus software on your computer is up to date. You can verify that your Windows computer is talking to the campus server by looking in your system tray for the Symantec Endpoint Protection Icon.

Antivirus on toolbar

It's the one with the yellow shield with the green dot on it. The green dot means it is talking to the update server correctly. If the dot is not green, or is an exclamation point, please contact the TAC at (231) 591-4822, and they will get it fixed up for you.

To verify you have the latest definition files, right click on the yellow shield icon, and select Open Symantec Endpoint Protection. Then select Live Update and follow the instructions.

 

What if I'm not on campus or am concerned about my own computer?

If you have Symantec on your computer off campus, you can update the definition files the same way as above. You may not see the green dot, but you can use Live Update to get the latest definition files.

If you don't have our Symantec program and you need a free antivirus, we found that Avast, a free antivirus program with Mac and Windows versions, is catching the virus also.

 

What to do if you think your USB drive was affected

We are working on determining a location where you can take your USB drive if you feel it may have been affected by the virus. We will let you know more details as to times and locations on Monday.

As a reminder, the symptoms include all the files on a flash drive disappearing, or that your antivirus program has been giving you messages every couple seconds about "blocked connections."

 

If you have any further questions, contact the TAC at (231) 591-4822 or toll free at (877) 779-4822.

Thank you

Ferris State Information Technology Services

Last updated: 03-04-2014